How would you handle this
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How would you handle this (by Roy [AL]) Mar 25, 2019 4:39 AM
       How would you handle this (by WMH [NC]) Mar 25, 2019 4:48 AM
       How would you handle this (by Ken [NY]) Mar 25, 2019 4:55 AM
       How would you handle this (by NE [PA]) Mar 25, 2019 4:56 AM
       How would you handle this (by GKARL [PA]) Mar 25, 2019 4:57 AM
       How would you handle this (by RB [MI]) Mar 25, 2019 4:57 AM
       How would you handle this (by Roy [AL]) Mar 25, 2019 4:58 AM
       How would you handle this (by NE [PA]) Mar 25, 2019 4:58 AM
       How would you handle this (by LindaJ [NY]) Mar 25, 2019 5:00 AM
       How would you handle this (by Roy [AL]) Mar 25, 2019 5:21 AM
       How would you handle this (by myob [GA]) Mar 25, 2019 5:31 AM
       How would you handle this (by myob [GA]) Mar 25, 2019 5:32 AM
       How would you handle this (by GKARL [PA]) Mar 25, 2019 5:40 AM
       How would you handle this (by David [MI]) Mar 25, 2019 5:45 AM
       How would you handle this (by S i d [MO]) Mar 25, 2019 5:45 AM
       How would you handle this (by myob [GA]) Mar 25, 2019 6:08 AM
       How would you handle this (by Debbie [VA]) Mar 25, 2019 6:13 AM
       How would you handle this (by plenty [MO]) Mar 25, 2019 6:19 AM
       How would you handle this (by Roy [AL]) Mar 25, 2019 6:36 AM
       How would you handle this (by Busy [WI]) Mar 25, 2019 6:54 AM
       How would you handle this (by Roy [AL]) Mar 25, 2019 6:55 AM
       How would you handle this (by David [MI]) Mar 25, 2019 7:00 AM
       How would you handle this (by Homer [TX]) Mar 25, 2019 7:01 AM
       How would you handle this (by Roy [AL]) Mar 25, 2019 7:08 AM
       How would you handle this (by Roy [AL]) Mar 25, 2019 7:14 AM
       How would you handle this (by David [MI]) Mar 25, 2019 7:17 AM
       How would you handle this (by Oregon Woodsmoke [ID]) Mar 25, 2019 7:34 AM
       How would you handle this (by Busy [WI]) Mar 25, 2019 7:43 AM
       How would you handle this (by DJ [VA]) Mar 25, 2019 7:45 AM
       How would you handle this (by John... [MI]) Mar 25, 2019 7:47 AM
       How would you handle this (by plenty [MO]) Mar 25, 2019 8:06 AM
       How would you handle this (by Vee [OH]) Mar 25, 2019 8:23 AM
       How would you handle this (by Busy [WI]) Mar 25, 2019 8:25 AM
       How would you handle this (by plenty [MO]) Mar 25, 2019 8:29 AM
       How would you handle this (by MikeA [TX]) Mar 25, 2019 8:35 AM
       How would you handle this (by myob [GA]) Mar 25, 2019 9:29 AM
       How would you handle this (by Busy [WI]) Mar 25, 2019 9:38 AM
       How would you handle this (by Roy [AL]) Mar 25, 2019 9:39 AM
       How would you handle this (by Mike SWMO [MO]) Mar 25, 2019 9:43 AM
       How would you handle this (by NE [PA]) Mar 25, 2019 9:46 AM
       How would you handle this (by David [MI]) Mar 25, 2019 10:02 AM
       How would you handle this (by John... [MI]) Mar 25, 2019 10:13 AM
       How would you handle this (by Busy [WI]) Mar 25, 2019 10:36 AM
       How would you handle this (by JB [OR]) Mar 25, 2019 10:37 AM
       How would you handle this (by RB [MI]) Mar 25, 2019 11:22 AM
       How would you handle this (by Mike SWMO [MO]) Mar 25, 2019 11:28 AM
       How would you handle this (by Busy [WI]) Mar 25, 2019 12:31 PM
       How would you handle this (by small potatoes [NY]) Mar 25, 2019 1:48 PM
       How would you handle this (by Pmh [TX]) Mar 25, 2019 2:42 PM
       How would you handle this (by Ken [NY]) Mar 25, 2019 3:13 PM
       How would you handle this (by Busy [WI]) Mar 25, 2019 3:24 PM
       How would you handle this (by Robert J [CA]) Mar 25, 2019 5:26 PM
       How would you handle this (by Nellie [ME]) Mar 25, 2019 7:20 PM
       How would you handle this (by nhsailmaker [NH]) Mar 26, 2019 6:04 AM
       How would you handle this (by AllyM [NJ]) Mar 26, 2019 1:22 PM

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How would you handle this (by Roy [AL]) Posted on: Mar 25, 2019 4:39 AM
Message:

On any given weekend, you get a phone call from a tenant and they are in a panic due to sewage backing up in their bath tub. To make matters somewhat worse, these are new tenants who just moved in and are using the plumbing for the first time.

First of all, do you consider this an Emergency in which you need to drop whatever weekend plans you had made and go and deal with your tenants drain problem? If you own a plumbing snake, are you going to drop your plans to go fishing and so that you can snake a tenant's drain?

And if you call your regular plumber and he is booked all day Saturday and can't snake the drain,....what do you do next?

Do you consider this a real Emergency which needs your immediate attention or can it just wait till Monday ?

--68.63.xxx.xxx




How would you handle this (by WMH [NC]) Posted on: Mar 25, 2019 4:48 AM
Message:

Definitely consider sewage an emergency BUT I also consider it an "expert needed" kind of thing. I would be very concerned, but I would tell them I am calling a septic company to deal with it.

DH says it is a "three star emergency" in his book. He would go dig to the top of the septic tank and crack it open at the very least, until we could get a septic guy over there.

If they don't have a septic tank, that's even worse. --50.82.xxx.xx




How would you handle this (by Ken [NY]) Posted on: Mar 25, 2019 4:55 AM
Message:

It is an emergency,it is backing up in the tub because that is the low point in the house,first thing I would do is call the city and have them check the sewer in the street,often that is the problem.If that did not solve the problem I have a company that does nothing but snake drains,they will come out on the weekend and take care of it,if they aren't available I would call my handyman and tell him to rent a snake from home depot.I am capable and have done it in the past plenty of times but no more.My fishing trip would not be delayed --72.231.xxx.xxx




How would you handle this (by NE [PA]) Posted on: Mar 25, 2019 4:56 AM
Message:

If this is a BRAND NEW tenant after a fresh move in, I consider this a bad turnover on your part. Sorry.

You should have a list that gets checked off at each turnover and that should include filling all the tubs and sinks and letting them drain, flushing toilets, etc.

Use the same list every turnover and add to it as you need to in order to make it more complete.

I print one off and can give it to whoever is helping me at the time (sometimes me) and it's gets done 1 item at a time.

If this was a brand new tenant, I would bend over backwards to make this right asap and I'd be embarrassed.

--50.107.xxx.xxx




How would you handle this (by GKARL [PA]) Posted on: Mar 25, 2019 4:57 AM
Message:

Definitely an emergency but one that I'd be calling someone to deal with. I wouldn't try to snake it myself. --209.122.xx.xxx




How would you handle this (by RB [MI]) Posted on: Mar 25, 2019 4:57 AM
Message:

Ranks right up there. (Pun intended) --184.53.x.xx




How would you handle this (by Roy [AL]) Posted on: Mar 25, 2019 4:58 AM
Message:

WMH,

I got this 'panic call' from my new tenants last Friday night around 8:00p.m. All of my rental houses are on city sewage but this house does have an above ground clean-out port. My tenant did un-screw the top but nothing came out, which means the clog was further back in the house? --68.63.xxx.xxx




How would you handle this (by NE [PA]) Posted on: Mar 25, 2019 4:58 AM
Message:

Provided it's not a city sewer line issue. :) --50.107.xxx.xxx




How would you handle this (by LindaJ [NY]) Posted on: Mar 25, 2019 5:00 AM
Message:

I agree with WMH, it is an emergency to have sewage backing up in a tub. Maybe not a drop everything immediately and get there in the next 5 minutes, but certainly a call the plumber, septic person and get them out there asap. Now if they are busy and you are next in line which might be the next day, that is what it is. Like trying to get a HVAC person when the temps are below zero for a week, you do the best you can.

If I were going to snake the drain, yes, I would probably drop my plans to fish. If I am 100 miles away fishing, I would call someone. That would be worth paying whatever the charge might be. But the thing is it needs to be dealt with as soon as possible and if all you can do is call and wait for the service, then that is all you can do. --108.4.xxx.xx




How would you handle this (by Roy [AL]) Posted on: Mar 25, 2019 5:21 AM
Message:

Linda j (NY)

I agree with you in principle that it needs immediate attention. However, remember this is a weekend where all plumber's who advertise 24/7 service have fees that can be double or triple their normal weekday rates.

So, my new question here is this: If a normal weekday snake job cost $75.00-$100.00,...just how much more are YOU willing to pay to get this drain snaked now vs. just waiting till Monday? Would you pay $300.00 ? --68.63.xxx.xxx




How would you handle this (by myob [GA]) Posted on: Mar 25, 2019 5:31 AM
Message:

Every property has a clean out plug. If they didn't when we purchased the house we put one in. Go over and pop it off until plumber can get there.

Second Roy-- I've mentioned this before-- your data base. You should have more than 1 plumber on your list. My wife use to say why you calling Joe Blow when Sam is our plumber man??? -- cause you gotta keep Joe Blow current-- give him a few jobs so he remembers you and pay him extra and right away. --99.103.xxx.xxx




How would you handle this (by myob [GA]) Posted on: Mar 25, 2019 5:32 AM
Message:

Roy to answer your last post--WHAT EVER IT TOOK.

Weekend guy is going to run 300+ --99.103.xxx.xxx




How would you handle this (by GKARL [PA]) Posted on: Mar 25, 2019 5:40 AM
Message:

"So, my new question here is this: If a normal weekday snake job cost $75.00-$100.00,...just how much more are YOU willing to pay to get this drain snaked now vs. just waiting till Monday? Would you pay $300.00 ?"

I'd just get it done ASAP. If it were Friday or Saturday, I'd pay the premium. If it was Sunday, have the guy there on Monday. One thing I won't do is get involved doing any of this stuff myself. That takes the fun out of being in the business. --209.122.xx.xxx




How would you handle this (by David [MI]) Posted on: Mar 25, 2019 5:45 AM
Message:

I would not be concerned about paying weekend or evening rates . It will average out in the long run

But it is interesting that opening up the clean out did not find any sewage. --144.250.xx.xx




How would you handle this (by S i d [MO]) Posted on: Mar 25, 2019 5:45 AM
Message:

What would you expect our land lord to do if you found raw sewage in your bath tub?

This kind of stuff happens... Gotta be prepared for it. I have three plumbers saved in my phone who do not charge increased rates for weekends, only for nights. Find those folks in advance so that next time you can address the issue without paying the price spike.

For this time you pay the price to get it done.

But this all sounds hypothetical...so no worries. --173.20.xxx.xxx




How would you handle this (by myob [GA]) Posted on: Mar 25, 2019 6:08 AM
Message:

Roy when you say further back in the house-- you mean at the toilet? If it were just toilet plugged you wouldn't get back up in shower drain. --99.103.xxx.xxx




How would you handle this (by Debbie [VA]) Posted on: Mar 25, 2019 6:13 AM
Message:

If you have this happen on a Friday and don't get it dealt with until Monday - Do you now have a house that is not habitable? Brand new tenants so probably not their fault. Do you put them up in a hotel? No bathroom so they can't stay in their new rental home. --67.211.xx.xx




How would you handle this (by plenty [MO]) Posted on: Mar 25, 2019 6:19 AM
Message:

I would pay the emergency cost. But today is Monday, so maybe they were ok to wait. --173.127.xxx.xxx




How would you handle this (by Roy [AL]) Posted on: Mar 25, 2019 6:36 AM
Message:

Myob,

My new tenants had just hooked-up their washer/dryer in the laundry room which is in the rear of the house adjacent to the 2nd bathroom which has a stall shower only. When the tenant's washing machine was draining is when they first noticed sewage backing up in the stall shower which is 20 ft away. The sewer clean-out port is near the middle of the house where the master bath is. Does this answer your question?

--68.63.xxx.xxx




How would you handle this (by Busy [WI]) Posted on: Mar 25, 2019 6:54 AM
Message:

The BIGGEST part of this emergency is the fact that a landlord with well over a dozen units even thought to ask a landlord forum if this is a freakiní emergency!!!

Criminey! Habitability ? Really? You donít know this ? --70.92.xxx.xxx




How would you handle this (by Roy [AL]) Posted on: Mar 25, 2019 6:55 AM
Message:

I would like to know how many LL's would pay $300.00 to have this drain snaked on Saturday vs. $100.00 on Monday?

--68.63.xxx.xxx




How would you handle this (by David [MI]) Posted on: Mar 25, 2019 7:00 AM
Message:

Roy, you left off the real qualifier to your question,

how many LL's would pay $300.00 to have this drain snaked on Saturday vs. $100.00 on Monday on their own house that they're living in? --144.250.xx.xx




How would you handle this (by Homer [TX]) Posted on: Mar 25, 2019 7:01 AM
Message:

Yes, I would consider this an emergency. I would grab a couple of my sewer machines and head over right away. I would also grab a shop vac, gallon of bleach, and some old towels just in case. More than likely I would start at the shower stall with my battery operated Ryobi hand unit that is 25 feet long. Since you indicated the outside cleanout was opened and nothing came out, I would guess itís not that far from the shower to the clog. After knocking it lose I would run hot water for a few minutes to make sure itís clear. Flush a few wads to tolit paper as well. Apologize a couple of times and be on my way. No need in dragging out waiting to get someone over there to get bids. --75.141.xxx.xxx




How would you handle this (by Roy [AL]) Posted on: Mar 25, 2019 7:08 AM
Message:

Busy (WI)

Most of the LL's that I know locally, would NOT consider this a 'life or death' emergency. Now, if it was 20 degrees below Zero and the heating system died, that would be different story.

What this post deals with is how YOU (not me) would deal with this problem or better yet, how quickly would you deal with it and how much you are willing to pay out to get the problem solved on Saturday morning vs. Monday morning.

--68.63.xxx.xxx




How would you handle this (by Roy [AL]) Posted on: Mar 25, 2019 7:14 AM
Message:

Homer,

All of your fishing buddies are calling and wanting to know why you are not at the boat launch at 7:00a.m. Saturday morning. Crappie season just opened. What do you tell them? LOL. --68.63.xxx.xxx




How would you handle this (by David [MI]) Posted on: Mar 25, 2019 7:17 AM
Message:

I would pay to get it resolved Friday night. --144.250.xx.xx




How would you handle this (by Oregon Woodsmoke [ID]) Posted on: Mar 25, 2019 7:34 AM
Message:

I check drains at turnover, so don't expect that problem with a brand new tenant.

The very first thing I do is to go over myself and take a look. Tenants can have a very strange idea of what needs to be fixed, and "sewage backing up into the shower" might only be a slow draining tub and the "sewage" is bath water.

I'm not paying an emergency call out for a slow draining bath tub. Many of the drain problems aren't serious and I can fix them myself.

But if it really is sewage, yes, I will get someone out before it backs up enough to flood the house if it is the city line that is backing up.

Sewage trumps a day of fishing. --98.146.xxx.xxx




How would you handle this (by Busy [WI]) Posted on: Mar 25, 2019 7:43 AM
Message:

Roy, maybe you should be one of the guys applying for jobs at the oil change place or mold remediation company that GKarl posted. Then you could go crappie fishing instead of showing up for your interview.

You needed to go crap fishing at the tenantís house the minute they let you know about this, and stayed on the project until it was resolved.

Your fishing buddies arenít going to pay your bills when your tenants get sick of being treated like crap.

Wow! Just wow! That you even thought to ask this? Smh. --70.92.xxx.xxx




How would you handle this (by DJ [VA]) Posted on: Mar 25, 2019 7:45 AM
Message:

I agree that it is something that needs to be fixed NOW. But - don't forget to collect whatever is causing the clog. If you did verify all drains were flowing freely before move-in, this new tenant may be about to pay for whatever they flushed, that wasn't supposed to be flushed. And hopefully learn their lesson - at premium rates.

BTW: I paid more like $500 last time - why is it ALWAYS on the weekend?! --68.10.xxx.x




How would you handle this (by John... [MI]) Posted on: Mar 25, 2019 7:47 AM
Message:

Roy: You asked and had it answered by pretty much EVERYONE here: they would consider it a pretty big emergency and they would pay what it took to get it resolved over the weekend.

And, yet, you still continue to try to push this idea that it isn't a big deal. That none of your local buddies would think so either.

WHY do you even bother to ask here if you don't really care about any of the answers given and are going to ignore it anyhow??

It's kinda sad to see this attitude from you, Roy. No matter what anyone has said in this -- with pretty much EVERY ONE OF US DISAGREEING WITH YOU -- you still keep going "but my fishing buddies want to know where I am, so I don't see why my brand new tenants can't just live with literal crap sitting in their new home all weekend!"

Come on, Roy... You're better than this -- aren't you??

I don't normally say this to the well established landlords here, but part of me thinks it may be time for you to sell too...

- John...

--24.180.xxx.xxx




How would you handle this (by plenty [MO]) Posted on: Mar 25, 2019 8:06 AM
Message:

I could fix that with one hand, in the boat with the other hand on the fishing pole! You left off the fact that they could stop using the laundry and clean up the mess and that they have another bathroom. Even still yes i would have someone lined up to go there and solve the issue. I would not miss my fishing trip because of this. Use your money not your back and time. --99.203.xx.xxx




How would you handle this (by Vee [OH]) Posted on: Mar 25, 2019 8:23 AM
Message:

Go with a drain zipper tool if you forgot to have one hanging around the water heater, I also carry a 15 ft hand spin snake if the zipper is not enough. After that it is stuck in the main but your tenant already proved that is not the case - they would be charged to clean out this mess.

--76.188.xxx.x




How would you handle this (by Busy [WI]) Posted on: Mar 25, 2019 8:25 AM
Message:

I agree this could be taken care of with phone calls from the boat, AND possibly prevented but doing a good assessment of plumbing at turnover. Iíve seen it mentioned many, many times on this forum that clogs in first 30 days are treated as landlordís problem, after that depends on what is pulled from drains. Just another way it could be handled.

Not a good experience to start off a tenancy. I generally like to Ďbe availableí the first full week of a tenancy. Apartments might not need as much attention, as other tenants can help answer questions. ( no, donít rely upon that, readers. Landlord/ manager still needs to be in charge, meaning, providing leadership.) --70.92.xxx.xxx




How would you handle this (by plenty [MO]) Posted on: Mar 25, 2019 8:29 AM
Message:

Busy if the landlord didnt provide washer and dry there would be no way to test this. So i don't see how he could have prevented this by knowing something or testing something without hooking up a washing machine. --99.203.xx.xxx




How would you handle this (by MikeA [TX]) Posted on: Mar 25, 2019 8:35 AM
Message:

Here's how I handle it on weekends. If there is still a working commode and sink in the house that doesn't cause a backup into the shower it wouldn't be a drop everything emergency for me. Although, since they are brand new tenants that does raise it a bit for me since likely they din't cause it. I would see if my regular plumber could fit me in on Saturday or first thing Monday.

If on the other hand if it's the only toilet or all toilets are backed up and my regular guy couldn't get to it then I would be paying a different company weekend rates to come out and snake it out. In this case my cost just went from $70 to $180 for the weekend rates at the expensive plumber. I know this because I've had to do it in the last month. --50.26.xx.xxx




How would you handle this (by myob [GA]) Posted on: Mar 25, 2019 9:29 AM
Message:

Roy I'm not shocked. Go fishing and leave sewer leaking in your rental. Then in 3 weeks complain because your tenant doesn't care.

"I thought child birth was heard until I owned my own business". --99.103.xxx.xxx




How would you handle this (by Busy [WI]) Posted on: Mar 25, 2019 9:38 AM
Message:

Plenty, I fill up my tubs, sinks, basins at turnover, then watch to see how long they drain. Bath tub, laundry tubs, kitchen and bathroom sink. Itís a fairly good indicator, especially if they are all filled, then all drained at once.

Donít know what the dryer has to do with it. Laundry tubs can be tested. If itís the drain pipe where the washer drains into PVC, then I suppose one could have multiple jugs of water ready, and a garden hose hooked to the hot and cold washer taps, pour all of that in rapid succession, maybe with a helper pouring to replicate the effect of a washer draining. All of my homes have the laundry tub where the washer drains to the tub, not the PVC pipe. However, two hoses turn full on from the hot and cold washer connections should come fairly close, to my way of thinking.

Tenants are tenants often BECAUSE they donít know about stuff like plumbing, locks, heating, and all of the other issues. Tenants need the landlord to be in charge, tenant is not. Being in charge means leadership. --70.92.xxx.xxx




How would you handle this (by Roy [AL]) Posted on: Mar 25, 2019 9:39 AM
Message:

John (MI)

I wish you and several others would read the Subject Title of this post,..It says "How would you handle this?" It does not say "How should I handle this?"

When I make posts here, I am not looking for you all to solve my problems. I don't need to read here that this drain clog was all my fault because I did not check every drain at turnover. Do you think the Motel 6 checks every drain when a guest checks out? No, they wait until the new guest checks in and calls the front desk.

All I wanted to know here was how another LL would have handled the same problem I had last Friday night. Nothing more, nothing less.

I do apologize if I have pissed you off with this post. --68.63.xxx.xxx




How would you handle this (by Mike SWMO [MO]) Posted on: Mar 25, 2019 9:43 AM
Message:

Sewer back-up is a good thing.

Because of sewer back into a relatively new house (about 8 years old) I was able to buy one at a tax sale. Assessed value through county assessor $92,000. My tax sale price around $3,800.00.

Roy - What is the address of that house if it goes to tax sale?

--173.187.xxx.xx




How would you handle this (by NE [PA]) Posted on: Mar 25, 2019 9:46 AM
Message:

Motel 6 doesn't have occupants for months to years in end to clog drains. They do have in house maintenance staff though. --174.201.xx.xxx




How would you handle this (by David [MI]) Posted on: Mar 25, 2019 10:02 AM
Message:

I had a tenant notify me about 5:30pm on a Friday that their basement drain was backing up. Well that was 30 mins past the cutoff so now I had to pay something like $150 extra, but the guy got there around 7 or 8pm and cleared it. --144.250.xx.xx




How would you handle this (by John... [MI]) Posted on: Mar 25, 2019 10:13 AM
Message:

Roy: I read the title just fine. And when people told you how THEY would handle it -- you seemed to take it as an attack and started defending not doing anything because your buddies wanted you to go fishing...

But, whatever. Glad to hear that you didn't even WANT any advice on how YOU should handle it and just wanted to know if we'd go fishing or not. Yeah, ok.

- John...

--24.180.xxx.xxx




How would you handle this (by Busy [WI]) Posted on: Mar 25, 2019 10:36 AM
Message:

So, Roy, you were just bragging about your slumlord prowess?

Mike, in Mo, looks like we could find all kinds of opportunities in Alabama.

, Ďmost of the local landlords wouldnít consider this life or death emergencyí. Well, yeah, life or death CALL 911, for cripes sake! Never knew ANYTHING in landlording to be life of death. ( Or do they have landlords come out for house fires, shootings, seizures down there? ) But, assuming hyperbole was used, ( life or death, meaning drop the fishing pole or the beer glass and go have a look-see,) sounds like there is good opportunity for RESPONSIBLE landlords, who focus on customer service to protect their business.

Landlords not interested in protecting the business go fishing when a BRAND NEW tenant has to deal with the old tenantís drain waste issues. --70.92.xxx.xxx




How would you handle this (by JB [OR]) Posted on: Mar 25, 2019 10:37 AM
Message:

If the LL doesn't think sewer back-up in the home is an emergency he can probably bet that a local judge will. And a simple phone call to health and human services division and to the housing authority would likely have your tenants immediately put up in a local hotel (on your dime). --24.20.xxx.xxx




How would you handle this (by RB [MI]) Posted on: Mar 25, 2019 11:22 AM
Message:

There's an Organ Grinder here,

who has a bunch of Monkeys dancing to his music. (Posts) --184.53.x.xx




How would you handle this (by Mike SWMO [MO]) Posted on: Mar 25, 2019 11:28 AM
Message:

Roy

I do hope you realize my comment about the address of the house if itís going to tax sale was kind of a joke.

I kind of go along with the Thumper Rule. If you canít say sometun nice donít speak.

--173.187.xxx.xx




How would you handle this (by Busy [WI]) Posted on: Mar 25, 2019 12:31 PM
Message:

OTOH, ( now this hasnít been brought up at all, as far as I saw,) IF the tenant was being allowed to move in before the first just with first monthsí + deposit+ utilities transferred, but Not with tenant paying a prorated portion of March, then, I might say, ĎOh, good thing we caught this early. Do you still have some things at your old place so you can stay there this weekend, and I can get someone out on Monday? Ď And then, I would give them 40 bucks for dinner, for the inconvenience of it all. If they couldnít still stay at the old place, me, Iíd get it taken care of, hell with cost.

I usually try to give the tenant a few Ďfree daysí at the start of the tenancy, explaining this allows them to move carefully, no injuries, AND gives them time to get their old place very clean so they get all/ most security deposit back. I come across looking like a nice guy ( guy is gender-neutral in Wisconsin. Yes, Iím a woman.) Talking at the start of the tenancy about what to do to get security deposit back is training the tenant to think about getting full security back when they eventually leave my place. Start that training early.

Now, if the landlord requires payment for every minute of the tenancy at the front end, no Ďfree daysí to help with move in, then I think the tenant has a right to expect very prompt action on any issue of habitability, without tenant needing to do a darn thing. If the days before the first of month were free, then that sets up better for mutually beneficial problem-solving, such as tenant staying at the old place for the weekend, landlord checks to make sure no broken pipe filling the house with raw sewage or sewer gasses. (Landlord wants to stop further damage to property., of course.) THEN, there would be a better position to expect some patience from tenant, though I WOULD cough up the forty bucks for dinner. Tenant is all excited to get in the new place, has the friends all lined up to help with the move, they need to know landlord appreciates their time and trouble as well.

But, I try to figure out ways to test all of my systems between tenants. Prevention is best. --70.92.xxx.xxx




How would you handle this (by small potatoes [NY]) Posted on: Mar 25, 2019 1:48 PM
Message:

I would consider this situation to require direct attention, before more back up occurs and OVERFLOWS.

But the tenant usually doesn't call till after 5pm on Friday! So it can be an expensive lesson at your expense if you are not capable and hire it out on the weekend. Since I have tenants sign a do not flush pamphlet, I will explain if it is determined it was something they did to cause the clog, they will get the bill.

And more than once I have worked in a unit between tenants, run all the water washing paint brushes and mops, etc... and it still backs up when a new tenant moves in. Can't win sometimes. Had a tenant take her first shower, sent me a pic of standing water in the tub I had used all week. I wound up w/ a power snake and took out a 2' solid hair clog about 25' downstream.

Rotorooter charges about $400 on the weekend. Think it is $200 just to show up. --24.194.xx.xx




How would you handle this (by Pmh [TX]) Posted on: Mar 25, 2019 2:42 PM
Message:

sewage backing up is not something that can wait till Monday. I call Roto Rooter if after hours & on Sat/Sun. my personal time is more valuable than going out with a snake or plunger at 7pm any day of the week. --104.218.xxx.xx




How would you handle this (by Ken [NY]) Posted on: Mar 25, 2019 3:13 PM
Message:

Roy,My normal rate I pay is $200 so I would be ok with paying $300 on a weekend. Small potatoes,i have someone better than roto rooter and probably cheaper,call if you need the number --72.231.xxx.xxx




How would you handle this (by Busy [WI]) Posted on: Mar 25, 2019 3:24 PM
Message:

Small potatoes, good point: everybody uses things differently. The tub , garage door, whatever that gave the last tenant no issues at all sometimes throws a hissy-fit quickly with a new person. Sometimes a matter of training, sometimes just different use.

Back in the military, we all knew when things broke down: when the new guy started operating things. --172.58.xxx.xxx




How would you handle this (by Robert J [CA]) Posted on: Mar 25, 2019 5:26 PM
Message:

I am a licensed plumbing contractor, property manager and owner of many rentals.

Often for clients when a tenant moves out and I'm hired to remodel the vacant unit, I snake all plumbing drain lines. Kitchen, laundry, bathroom sinks, toilets, tubs and showers.

Many times an owner will be upset with me for my "extra's", like snaking drain lines when they aren't clogged. I explain that the kitchen lines were half clogged and the bathroom drain had hair. Had I not snaked them out when I was there anyways, they when your new tenant paying market rent calls in a panic, then a service call just to snake one drain will cost you more than me snaking the entire unit's drains.

Of course the owner will receive a 911 call, a fixture isn't draining. To get a plumber over there after hours or on weekends is going to run them $250-$500. Ouch. Compared to my $125 for snaking a kitchen, laundry line and two full bathrooms. --47.156.xx.xx




How would you handle this (by Nellie [ME]) Posted on: Mar 25, 2019 7:20 PM
Message:

Sewer backing up is a health hazard. So I would call Nichols plumbing ASAP and get someone there as quick as possible. I would follow up with a generous dose of bleach in any area affected by the sewer. --70.105.xxx.xxx




How would you handle this (by nhsailmaker [NH]) Posted on: Mar 26, 2019 6:04 AM
Message:

What I do whenever I get a call is to call my Handyman

2nd I remind tenant that all property issue calls go to handyman 1st

All leasing calls go to me.

If he cant put eyes on the issue immediately then I will go next or find other eyes

within minutes of getting an e-mailed invoice from my handyman I turnaround and do the payment online where we both have an account at the same bank.

He always gets paid in seconds and I always get his immediate attention on property issues --73.182.xxx.xxx




How would you handle this (by AllyM [NJ]) Posted on: Mar 26, 2019 1:22 PM
Message:

No that can't wait and there are people who show up on Sunday. I have a good old fashioned yellow pages directory and they are in there.I went on Sunday recently myself for a stopped up toilet. The tenant did not have a proper toilet plunger so I gave them mine and bought myself another one. Worked just fine. --73.248.xxx.xxx



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