Why go all digital?
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Why go all digital? (by NE [PA]) Feb 22, 2019 4:49 AM
       Why go all digital? (by NE [PA]) Feb 22, 2019 4:52 AM
       Why go all digital? (by WMH [NC]) Feb 22, 2019 5:13 AM
       Why go all digital? (by RentsDue [MA]) Feb 22, 2019 5:14 AM
       Why go all digital? (by Richard [MI]) Feb 22, 2019 5:21 AM
       Why go all digital? (by Smokowna [MD]) Feb 22, 2019 5:28 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 5:39 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 5:40 AM
       Why go all digital? (by Robert J [CA]) Feb 22, 2019 5:40 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 5:49 AM
       Why go all digital? (by NE [PA]) Feb 22, 2019 5:56 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 6:02 AM
       Why go all digital? (by NE [PA]) Feb 22, 2019 6:03 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 6:05 AM
       Why go all digital? (by WMH [NC]) Feb 22, 2019 6:08 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 6:11 AM
       Why go all digital? (by NE [PA]) Feb 22, 2019 6:11 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 6:14 AM
       Why go all digital? (by NE [PA]) Feb 22, 2019 6:14 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 6:16 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 6:18 AM
       Why go all digital? (by NE [PA]) Feb 22, 2019 6:22 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 6:24 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 6:26 AM
       Why go all digital? (by NE [PA]) Feb 22, 2019 6:26 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 6:27 AM
       Why go all digital? (by NE [PA]) Feb 22, 2019 6:29 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 6:30 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 6:31 AM
       Why go all digital? (by NE [PA]) Feb 22, 2019 6:44 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 6:45 AM
       Why go all digital? (by Ken [NY]) Feb 22, 2019 6:48 AM
       Why go all digital? (by NE [PA]) Feb 22, 2019 6:49 AM
       Why go all digital? (by Smokowna [MD]) Feb 22, 2019 7:13 AM
       Why go all digital? (by Busy [WI]) Feb 22, 2019 7:42 AM
       Why go all digital? (by S i d [MO]) Feb 22, 2019 7:57 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 8:08 AM
       Why go all digital? (by NE [PA]) Feb 22, 2019 8:13 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 8:19 AM
       Why go all digital? (by NE [PA]) Feb 22, 2019 8:26 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 8:34 AM
       Why go all digital? (by Beth [WI]) Feb 22, 2019 9:00 AM
       Why go all digital? (by S i d [MO]) Feb 22, 2019 9:12 AM
       Why go all digital? (by Mike SWMO [MO]) Feb 22, 2019 9:20 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 9:41 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 9:42 AM
       Why go all digital? (by Nicole [PA]) Feb 22, 2019 9:47 AM
       Why go all digital? (by NE [PA]) Feb 22, 2019 9:50 AM
       Why go all digital? (by Busy [WI]) Feb 22, 2019 10:07 AM
       Why go all digital? (by David [MI]) Feb 22, 2019 10:26 AM
       Why go all digital? (by Annie [IN]) Feb 22, 2019 11:36 AM
       Why go all digital? (by CJ [MO]) Feb 22, 2019 12:46 PM
       Why go all digital? (by Robin [WI]) Feb 23, 2019 5:37 AM
       Why go all digital? (by S i d [MO]) Feb 23, 2019 7:24 AM
       Why go all digital? (by Ray-N-Pa [PA]) Feb 23, 2019 4:23 PM
       Why go all digital? (by BRAD 20,000 [IN]) Feb 24, 2019 10:48 AM
       Why go all digital? (by Busy [WI]) Feb 24, 2019 11:26 AM
       Why go all digital? (by plenty [MO]) Feb 24, 2019 6:17 PM
       Why go all digital? (by Ray-N-Pa [PA]) Feb 25, 2019 4:02 AM

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Why go all digital? (by NE [PA]) Posted on: Feb 22, 2019 4:49 AM
Message:

For folks who are afraid of going all digital with filling units, you may want to reconsider. The future will be (in my opinion) even more digital than it is now in regards to human interaction. I'm not a techy by any means, either. I'm just posting this after what I've observed the last few weeks with my kids.

My 2 oldest, 4 & 6, are selling fundraiser stuff for school. The majority of it is digital. Mom sends out a link or whatever on FB and people buy the stuff. The kids don't even go door to door with a sales pitch anymore.

Good or bad, right or wrong, it's here to stay. Each day it becomes more important to learn how to communicate with our tenants & prospects digitally.

Spoken word is going away in many regards. It may hold a nostalgic place in our hearts, but I fear in many ways, especially certain aspects of business, it's becoming obsolete.

Personally, since I have went all digital with pre-screening and showings, I haven't seen a need to go back to verbally communicating with prospects AT ALL. At least until the in home inspection.

For what it's worth.

I just thought it was interesting in regards to little kids selling fundraisers for different things. No selling required.

On the other hand, I do make sure my kids speak with people, order their own meals at restaurants at this age, and shake hands with strangers in church.

Verbal communication will still be key in business and professional settings when needed and I feel if they have it instilled now, they'll be ahead of their peers when they're older. I don't think many kids get that anymore.

There are just certain areas where verbal communication isn't needed. Almost unnecessary. --50.107.xxx.xx




Why go all digital? (by NE [PA]) Posted on: Feb 22, 2019 4:52 AM
Message:

Also, this year's high school graduating class was born in '01. Post 9/11 generation is moving into our units. They've been techy their whole lives! They certainly don't want to talk to a nosy crotchety (sometimes old) landlord who wants to know all their business, but they're more than happy to tell you all about it online. --50.107.xxx.xx




Why go all digital? (by WMH [NC]) Posted on: Feb 22, 2019 5:13 AM
Message:

It occurs to me we have been at war their entire lives...

:(

--50.82.xxx.xx




Why go all digital? (by RentsDue [MA]) Posted on: Feb 22, 2019 5:14 AM
Message:

I agree, but I look at it from a different angle. Digital screening for me is just as much about safety as it is convenience. By the time I get to an actual showing, I know who I’m meeting and their basic background. It also limits the likelihood of any potential discrimination claims because there is proof of your entire correspondence ( no “he said, she said”) and if you never actually met or spoke to them you don’t know race, ethnicity, etc. My kids are older so I don’t have to worry so much about creepers on the Internet . When they are younger it is scary. They get plenty of social interaction at school, work , extra curriculars, and community service. --71.10.xxx.xxx




Why go all digital? (by Richard [MI]) Posted on: Feb 22, 2019 5:21 AM
Message:

I've been moving to digital more, especially in contact with tenants. I've found its more "for the record" in that when they start with "you said I could" ...I can just go to the saved emails where I have a record of what was said and agreed to. --23.121.xx.xxx




Why go all digital? (by Smokowna [MD]) Posted on: Feb 22, 2019 5:28 AM
Message:

I'm not up to speed with the text aspect. I speak to teni via text constantly however have no ability to print out the conversations.

I've used a little Google telephone texting however there too I'm missing something.

Whereas, email, the dinosaur I love...is not really used by my teni. ( I have the un-banked and the super tech...no middle ground)

I would like to have guided video tours of the shacks so that I could send that link. For now I still send a link to photos.

Overall I really like the changes however I score poorly on the results.

Send

. --96.241.xx.xx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 5:39 AM
Message:

Here is the advantage of "verbal communication" (calling them on the phone) versus "going digital." If you text, email, message, etc, someone, it is easy for them to ignore it, pretend not receive it, lost in the intertubes, etc. And then if they DO respond in hours or days, it will be a back , and forth, of eliciting information.

If I CALL them, on the VOIP app on my cell phone, I know if the call gets thru, even if it goes to voice mail. The ringing on their phone is MUCH HARDER to ignore than the one-and-done DING of a message. Further, once I have them on the phone, I can quickly ask my pre-screening questions in one minute and if they pass, spend one more minute to schedule a showing. TWO MINUTES AND DONE. No back and forth, no waiting for their reply.

I have a policy where I refuse to respond to any who doesn't provide a phone number, and who doesn't answer my phone calls. --199.247.xx.xx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 5:40 AM
Message:

In real estate, time is of the ESSENCE. No sense waiting around for texts and messages , when I could just CALL and get it done and showing scheduled --199.247.xx.xx




Why go all digital? (by Robert J [CA]) Posted on: Feb 22, 2019 5:40 AM
Message:

By putting in the time and effort to hand pick my tenants I got a better class of renter. They keep my units clean and in good condition. They are skilled educated tenants that if laid off can find work quickly. I do use social media, online advertising. But I meet the tenant in person before I provide them an application. I do pre-screen on the phone.

In my buildings that I have "high" standards, my tenants stay an average of 5 to 15 years. On my "C" class buildings and that have minimal standards (FICO 670), my tenants stay around 2 to 5 years. --47.156.xx.xx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 5:49 AM
Message:

"Mom sends out a link or whatever on FB and people buy the stuff. The kids don't even go door to door with a sales pitch anymore."

Kids these days are soft. I had to go door to door to sell stuff (in 6 in of snow and uphill both ways...), you had a captive audience and they were forced to interact with you. I also found that young families in new subs were much more likely to cut me a check than retirees on fixed incomes in older neighborhoods.

seems now they just rely on their parents on the facebook. Facebook is easy to IGNORE. You're not IN THEIR FACE. --199.247.xx.xx




Why go all digital? (by NE [PA]) Posted on: Feb 22, 2019 5:56 AM
Message:

David, you're missing the point. With the younger generations, its going away. Like it or not, it is.

--174.201.xx.xxx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 6:02 AM
Message:

NE, I'm not aware of any new cell phone (perhaps the 6G ones ? *wink*) that does not have phone call feature. How exactly do you expect phone calls to "go away" if cell phones still have the feature?

My tenant base are under 30. I have no tenants over 50 , and just a handful over 40. I have no problem reaching by phone the under 30 people who contact me. --199.247.xx.xx




Why go all digital? (by NE [PA]) Posted on: Feb 22, 2019 6:03 AM
Message:

Good. --174.201.xx.xxx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 6:05 AM
Message:

If I call the number that the prospective applicant provides me thru zillow and it keeps going to voicemail, I reply to their email, explaining that I called XXX-YYY-ZZZZ, there was no answer and they should check it is the correct number and their phone is working and not silent. Works 95% of the time. --199.247.xx.xx




Why go all digital? (by WMH [NC]) Posted on: Feb 22, 2019 6:08 AM
Message:

David, I personally don't answer my phone if I don't know the number. Too many spam calls these days. "Wait don't hang up!" No thank you. Even voice mails are annoying because I have to dial in and listen to someone rambling.

Text is the answer. Short and to the point.

As for email anyone can get a g mail account. If I need to, I TEXT my tenants and tell them to check their EMAIL if I want to send attachments, etc. (everyone has to give me an email address, it's in the lease and it's on their application and I need it to do the background check, etc.)

I don't care if they use it personally very much, but they have one and *I* use it. --50.82.xxx.xx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 6:11 AM
Message:

WMH, if you have been calling contractors or realtors, wouldn't you answer the phone if you'r expecting a call back? If someone sends a bunch of zillow requests for showings, it would be reasonable to expect a phone call.

I have no problem with texting or emailing tenants. They will be your tenants in 2days or 1 week or 2 weeks. But a prospective applicant won't wait around for back and forth texting. I beat a lot of other LLs by calling ASAP, and getting showings setup. NO WAITING AROUND! --199.247.xx.xx




Why go all digital? (by NE [PA]) Posted on: Feb 22, 2019 6:11 AM
Message:

As I sit here at the restaurant with my wife waiting for breakfast and watch her order stuff online from a store who has a bricks and mortar location 45 minutes away. Smart phone order, pic of her debit card, no human interaction required. --174.201.xx.xxx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 6:14 AM
Message:

NE, even the fastest online delivery, from amazon, takes two days unless you pay out the nose for overnight. If you need it NOW, the easiest and quickest way is to drive to a B&M store.

In real estate , time is of the essence. Just as no sense in waiting two days for UPS to deliver a part you NEEDED YESTERDAY, I don't have time to wait for applicants to text me back and forth. I call, two minutes, done. --199.247.xx.xx




Why go all digital? (by NE [PA]) Posted on: Feb 22, 2019 6:14 AM
Message:

And David, I beat a lot of landlords by not even needing to call back. Digitally, they can schedule a showing instantly. --174.201.xx.xxx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 6:16 AM
Message:

If you are scheduling showings "instantly" you are not screening them. Then you waste time and safety with showing houses to people that are unqualified. --199.247.xx.xx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 6:18 AM
Message:

speaking of screening prospective, one major down side to prescreening by text and email is that tenants get time to "think" and prepare answers.

They have to answer on their feet when I ask them on the phone and much more likely to get candid and honest answers. --199.247.xx.xx




Why go all digital? (by NE [PA]) Posted on: Feb 22, 2019 6:22 AM
Message:

They are pre-screened via software, pass or fail, before they are allowed to schedule. --174.201.xx.xxx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 6:24 AM
Message:

Software is passive, they have to decide if they have time. And then they have preparation to lie and twist the truth when answering.

By calling them , I force them to talk to me . No waiting around.

You can lead a horse to water but you can't make it drink. --199.247.xx.xx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 6:26 AM
Message:

All employers do phone interviews and then in-person interviews before hiring. Even the techiest employers don't rely on solely internet forms and messaging.

--199.247.xx.xx




Why go all digital? (by NE [PA]) Posted on: Feb 22, 2019 6:26 AM
Message:

That's right! If they arent going to drink my water, I don't want them as tenants. --174.201.xx.xxx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 6:27 AM
Message:

Ne, you are free to make whatever rules you want for your rentals. I am merely posting to explain the many pitfalls of relying of "digital" communication in screening tenants. It is not the magic 21st century pancea many here make it out to be. --199.247.xx.xx




Why go all digital? (by NE [PA]) Posted on: Feb 22, 2019 6:29 AM
Message:

David, LL's quickly become dinosaurs relying on old ways. Things are changing sir. People don't want to talk to you. --174.201.xx.xxx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 6:30 AM
Message:

" People don't want to talk to you. " 95-97% of the people who contact me , I can get on the phone talking to me. That's not fake news sir --199.247.xx.xx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 6:31 AM
Message:

A lot of renters don't "want" to pay rent, but we do try and do (mostly) succeed in getting them to pay --199.247.xx.xx




Why go all digital? (by NE [PA]) Posted on: Feb 22, 2019 6:44 AM
Message:

To totally poo-poo the idea takes away from streamlining as many aspects of your business as possible. I guarantee if you challenged yourself to go all digital from the first interaction through to when you sign lease for 6 months or maybe the next 5 turnovers you have, you wouldn't go back to how you do it now.

Challenge yourself to try it and I guarantee you won't go back. --174.201.xx.xxx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 6:45 AM
Message:

NE, I already did that briefly when I first started being a LL. It was a total waste of time waiting around for prospective tenants to respond and get back to me.

As I've said, I have no problem going all digital after I prescreen a tenant and do a showing. --199.247.xx.xx




Why go all digital? (by Ken [NY]) Posted on: Feb 22, 2019 6:48 AM
Message:

The kids need to go door to door to sell stuff,it helps them learn how to sell and interact with people.Parents shouldn't just do it for them on facebook because it is easier and quicker that way --72.231.xxx.xxx




Why go all digital? (by NE [PA]) Posted on: Feb 22, 2019 6:49 AM
Message:

Ken, I agree. My point is is that the digital fundraising seems to be the way they are pushed to do it by the schools, etc. --174.201.xx.xxx




Why go all digital? (by Smokowna [MD]) Posted on: Feb 22, 2019 7:13 AM
Message:

A conference call would of helped this post along.

The need it now scenario makes me think that a person isn't prepared.

Even when a shack loses heat, I keep space heaters available. I also keep dehumidifiers for summer as well as window units.

Spare refrigerators and plumbing parts stored within an half mile of the shacks.

On the other end of things. Teni seem to want answers to questions right now. I can't provide what they are looking for.

I try with still photographs but I imagine they want Youtube tours.

It still is fun. I like the changes. (except when they upgrade my free email software...I hate that) --96.241.xx.xx




Why go all digital? (by Busy [WI]) Posted on: Feb 22, 2019 7:42 AM
Message:

Oh, this is funny! I didn’t read all of the back and forth banter, but it was fun to see two persons sticking to their guns on ‘my way is THE way.

Unless one is intent upon renting to ALL of the renters in an area, there will be plenty of renters for both types.

In my household, we were ‘early adopters’ of tech, husband has worked in computer industry the whole time I’ve known him. One of the first nifty-techy things he did for me was programmed the computer and phone to redial and redial and redial the pediatricians office to get one of the coveted urgent care appointments when our infant son had yet another ear infection ( military, so ‘free healthcare’ frequent flyers would tie up all of the doctors appointments, so you had to call back, call back, while consoling a crying infant. ) Anyway, that was in 1988, when most of America didn’t yet have a home computer, and the inter webs weren’t yet created. Fast forward a zillion years to now. We’re doing less and less digitally. A few things we’ll keep, but recently, my Facebook account had an issue, Facebook closed it. I have decided to not re-open it! My husband has reduced the number of friends on Facebook to only a handful.

We still will use digital means, but, we are valuing personal interactions more and more. We are limiting our scope of interactions in doing this, but, we’re OK with that.

In my rental practice, I text with applicants at the start out of nessecity. Getting a bit hard of hearing, so, unless I can read lips, I might mis-hear, so, I ask for text. I could do the website application, but , I prefer personal interaction anyway. Yes, one could say I would be more prone to a fair housing claim, but, i also know I could be missing out on applicants who don’t prefer to use those websites. (And, fair housing claims often come from the ad or website. Don’t describe the ideal tenant!) One of the biggest objections about web apps I have heard is applicants are wary they will be getting a bunch of annoying sales pitches once they enter their contact info.

--70.92.xxx.xxx




Why go all digital? (by S i d [MO]) Posted on: Feb 22, 2019 7:57 AM
Message:

I do lock box showing, text, & email only for pre-screening and screening. Until the 2-minute home inspection, I don't need or want to see them. My vacancy rate is below 3% for the past 4 years since I began this process, down from 7-8% in prior years.

FIGHT ME! ;-)

Nah, whatever. David can do it his way. NE and I will do it our way. --173.20.xxx.xxx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 8:08 AM
Message:

Sid, I'm not sure what gives you the impression I care about what you do . My criticism is meant for others who are not as set as you are, and to show the pitfalls of what you are preaching.

And your "home inspection" is not 2-minutes since you have to get dressed and drive there. --199.247.xx.xx




Why go all digital? (by NE [PA]) Posted on: Feb 22, 2019 8:13 AM
Message:

It isn't a back and forth of who's way isn't better. That wasn't the purpose of my "banter" if that's how it appeared. I don't care how David does it, good for him.

I was merely making an observation of how kids 4 & 6 years old are being taught how to conduct business in a brand new world.

Some landlords here have been doing things the same way for 40 years. I've been doing it 15 and have already seen many changes in the screening and showing process that leaves old ways in the dust. I say embrace it.

What do you think it's going to look like in the next 40 years?

Probably chipped applicant's whose entire history can be read by submitting their RFID chip code. Maybe, maybe not.

Maybe they can scan their chip on the lockbox and if they automatically pass pre-screen right there based on preset requirements for qualification, the door unlocks and they go in. If they want it, digitally sign via radio waves and pay the deposit right there and receive the key (if they still exist) from a key dispensing box on the wall.

Far fetched probably, but it is changing. Adapt or die, right? --97.46.xxx.xxx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 8:19 AM
Message:

NE, cell phones have been commonplace and evolving for over two decades. Yet one feature has remained the same. A unique ten digit phone number and the ability to make and receive calls.

Maybe a future generation of cell phones won't make calls, but there's no indication of that happening, not even with 6G *wink* --199.247.xx.xx




Why go all digital? (by NE [PA]) Posted on: Feb 22, 2019 8:26 AM
Message:

David, there's no need for me to call anyone in my RE business. Realtors. Attorneys, contractors, inspectors, cleaning people. None of them. --97.46.xxx.xxx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 8:34 AM
Message:

You hire realtors , attorneys and contractors without even speaking to them on the phone? --199.247.xx.xx




Why go all digital? (by Beth [WI]) Posted on: Feb 22, 2019 9:00 AM
Message:

My 2 sons in their 20’s almost never make phone calls. Primarily they prefer to text.

They don’t even like to email as that is for old folks like their parent. Email at work is ok but not for friend communication.

Phone calls ... probably just for the rare doctor visit or when job hunting. --47.12.xxx.xx




Why go all digital? (by S i d [MO]) Posted on: Feb 22, 2019 9:12 AM
Message:

I bought a house last week entirely via text/email with the Realtor. I text him our offer. He put it on a Docu-sign contract and email it to me, then emailed it to the Seller. I wired the money from my bank to the title company. Digital sigs on all the "pages".

Never met the guy. Didn't need to. His Seller let me in to see the place. If he'd have left a key even that would not have been necessary. Folks do it all the time here.

Never saw the closing/title agent either. Signed everything digitally. I've met her in the past, but really, other than to see each other's pearly white teeth, there is no requirement to be there in person.

I also sold a tax sale house last year in the same way. Buyer was in California. We did my little 1 page simple sale contract via email. I did stop by to pick up my check because I was in the neighborhood and to say "howdy".

Business moves at the speed I allow it.

Col Sanders: "Prepare ship for light speed!"

Dark Helmet: "Nah, light speed is too slow."

Sanders: "Light speed too slow?"

Helmet: "We've got to go right to....LUDICROUS SPEED!" --173.20.xxx.xxx




Why go all digital? (by Mike SWMO [MO]) Posted on: Feb 22, 2019 9:20 AM
Message:

2X3 OR 6

there is another one of those $0.50 words to look up --173.187.xxx.xx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 9:41 AM
Message:

In the last couple years, it has been increasingly common for listings around here to say "NO VIRTUAL SHOWINGS." Ie, the realtor must be present at the showing with the buyer --199.247.xx.xx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 9:42 AM
Message:

I imagine a lot of tenants "prefer" or would "like" to not pay rent, but we as LLs still manage to make them do so .........

"prefer" and "like" does not mean " will not " or "will never" --199.247.xx.xx




Why go all digital? (by Nicole [PA]) Posted on: Feb 22, 2019 9:47 AM
Message:

I was in a situation a few weeks ago where I couldn't talk on the phone. I was texting with one of my daughters. Later I counted. 47 texts for what could and should have been handled in about a 45 second telephone call. No thanks. Texting is for short, cryptic messages, not conversations.

I was desperately in need of girl scout cookies last week. Apparently I now know why no little girls showed up at my door. I don't have a facebook and even if I did, I would not be "friends" with young mothers. What's this grandma to do? (I did ask my kids to find friends of their kids to get me my desperately needed cookies). Even stalking outside Lowes used to work ... no longer do I see them there. --72.70.xxx.xxx




Why go all digital? (by NE [PA]) Posted on: Feb 22, 2019 9:50 AM
Message:

A huge digital discussion based on whether or not verbal communication is absolutely necessary. That's kind of neat. --50.107.xxx.xx




Why go all digital? (by Busy [WI]) Posted on: Feb 22, 2019 10:07 AM
Message:

I’ve done a couple of contracts to purchase back and forth electronically. Did go in house with a realtor though. I expect, if I were buying more, I would be doing them as Sid does, and, if I had more units, I would be utilizing more electronic means.

Great thing is, as long as gubbermint stays outta our way, there will be room for both all-electronic, and and all-face to face, plus, all variations in between.

NE, I believe you are correct that electronic means of showing, screening, will become more and more prevalent. Yet, as some of those raised up on computers age out, perhaps a regression to a simpler, more human interaction? That is what I have seen with my kids. They get ‘computered-out’ in their very high-tech jobs. Doesn’t mean they wouldn’t use an app to rent a place (well, they’re homeowners,) but, sometimes they seek out electronics free environments. As does my husband.

David, I would think in government regulation intensive environments, where a squatter might have an easy time gaining possession, there might be more and more ‘no virtual showings’ . Although I thought virtual showings were done entirely on a computer screen, applicants didn’t physically enter to see the space? Lockbox showings allow applicants to physically enter a space, virtual not? Maybe I have the terms confused. Or, perhaps it’s a regional thing as to which term is used?

Squatter’s right issues might affect whether or not a landlord would want to allow applicants to enter without a person representing the landlord’s interests to be on premises.

Government, in ‘trying to help’ often makes a situation much worse. Free markets move faster than any legislature. --70.92.xxx.xxx




Why go all digital? (by David [MI]) Posted on: Feb 22, 2019 10:26 AM
Message:

I don't know why they use the term "virtual" but my realtor says that means he (a licensed realtor) always has to be with me at a showing.

--199.247.xx.xx




Why go all digital? (by Annie [IN]) Posted on: Feb 22, 2019 11:36 AM
Message:

We are going digital. From showing the properties, to applications and screening, to paying rent and maintenance issues. We are impressing on our tenants, that it has to be in writing, especially for maintenance issues, unless it is a dire emergency like water GUSHING or electrical sparks flying.

We like the aspect of having a "paper" trail of any issues. Just switched to BUILDIUM, and this is helping a LOT! --75.103.xxx.xx




Why go all digital? (by CJ [MO]) Posted on: Feb 22, 2019 12:46 PM
Message:

We going to digital for efficient and accurancy. Many people want to argue "I said this", "you said that" and accuse landlord do something wrong. --97.91.xxx.xxx




Why go all digital? (by Robin [WI]) Posted on: Feb 23, 2019 5:37 AM
Message:

I advertise, respond to queries, set up lockbox showings, and collect apps digitally. Tenants text me with issues, I text my repair guy their phone number to set up the repair. So I think I have digital cred.

But I ALSO have face-to-face interaction with tenants. I believe this will differentiate me from the mega-complexes because I offer something that they don't: a relationship.

I just realized this response needs to go in a new thread. I'll start one. --204.210.xxx.xxx




Why go all digital? (by S i d [MO]) Posted on: Feb 23, 2019 7:24 AM
Message:

NE, the irony of this discussion didn't escape me either. Stick a fork in this conversation; I think it's done. --173.20.xxx.xxx




Why go all digital? (by Ray-N-Pa [PA]) Posted on: Feb 23, 2019 4:23 PM
Message:

I have done some parts of my job digitally. It can work better. But I believe there is always room for human interaction.......especially around convention time.

It is really difficult to drink a 7n7 digitally --72.23.xxx.xx




Why go all digital? (by BRAD 20,000 [IN]) Posted on: Feb 24, 2019 10:48 AM
Message:

Hmmmm....Does anyone have real stats to show if face to face prospects stay longer? Have better credit?

My experience is the lower their credit the more they use up my time.

People no longer answer their phones. Gotta communicate in THEIR style. (That’s even Biblical!)

I only answer if I know the name on the screen and even then I let many go to VM because I’m with someone else.

35% of rental prospects are Millenials preferring text.

18% are now iGen - grew up with touch screens.

Watch any group of persons under 40. They are all on their screens. WE need to be on THEIR screens.

We have faster communication by texting.

Smok: sync your Google Voice number to your email so you can type a text on your computer, send it, receive, read, print it out...E.Z.P.Z.

Find a teenager to post your video walkthru on YouTube. It free. And stays there “forever”.

BRAD

BRAD

--73.102.xxx.xxx




Why go all digital? (by Busy [WI]) Posted on: Feb 24, 2019 11:26 AM
Message:

Nicole, I just fully read your post about the cookies (and the conversations). Too funny! And, How right you are.

NE, if you got any Girl Scout in your brood, help your fellow PA landlord out, Nicole needs to find a dealer. *grins* --70.92.xxx.xxx




Why go all digital? (by plenty [MO]) Posted on: Feb 24, 2019 6:17 PM
Message:

Why does anyone attend the MrLL Convention when they can get information on this electric forum? --99.203.xx.xx




Why go all digital? (by Ray-N-Pa [PA]) Posted on: Feb 25, 2019 4:02 AM
Message:

Having info doesn't help if you do not know how to implement it. College teach 101, 201, and 401 courses covering the same topic.

The second reason is comradeship. Landlording is not a spectator sport. It requires work and tenants can wear on you if you allow them. Conferences prevent workload burn out while allowing me some down time.

Do I listen to every speaker everyday? I wish I could.....but many of them are nicely packaged sales presentations. I find myself asking myself, how will this course benefit me or the business. There are times I try to reverse engineer it. But that requires work, time and energy. At $1,000 - I typically find myself just writing out a check --72.23.xxx.xx



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