Clear Now Questions
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Clear Now Questions (by DJ [VA]) Jan 12, 2019 5:42 PM
       Clear Now Questions (by NE [PA]) Jan 12, 2019 5:54 PM
       Clear Now Questions (by Johnny B. [MA]) Jan 13, 2019 5:41 AM
       Clear Now Questions (by DJ [VA]) Jan 13, 2019 9:33 AM
       Clear Now Questions (by NE [PA]) Jan 13, 2019 10:02 AM
       Clear Now Questions (by Deanna [TX]) Jan 13, 2019 2:29 PM
       Clear Now Questions (by NE [PA]) Jan 13, 2019 2:53 PM
       Clear Now Questions (by LisaFL [FL]) Jan 13, 2019 4:07 PM


Clear Now Questions (by DJ [VA]) Posted on: Jan 12, 2019 5:42 PM
Message:

I'm exploring Clear Now as a way to begin receiving rent payments. I have a couple questions for anyone who already uses it:

> They list certain days of the month(1st, 5th, 15th, 25th / biweekly on Tuesday) they will take the debits.

?- Is it possible to set it up on another day? No weekly option?

> It takes 3 business days between debit and deposit

?- Since rent is due "on or before" the due date, do you initiate the debit 3 days before it is due?

> It appears to take money from tenant's checking account

?- Does it have an option to take it from a card, such as the ones some people get their pay or Social security benefits put on? Or would I have to require everyone to have a checking account?

Thank you to anyone who has experience with them, for helping to clarify.

--68.10.xxx.x




Clear Now Questions (by NE [PA]) Posted on: Jan 12, 2019 5:54 PM
Message:

I use them. I think your best bet would be to just call them and ask them all this stuff. The only thing I don't like is when the 1st falls on a weird day. You could end up waiting until the 5th or 6th to get your deposits. Not a huge deal, just annoying. Other than that, phenomenal. --50.107.xxx.xxx




Clear Now Questions (by Johnny B. [MA]) Posted on: Jan 13, 2019 5:41 AM
Message:

I use zelle. Main difference between zelle and

clearnow is that zelle doesn’t take the payment, the tenant has to send it. But zelle is free and the payment hits my account immediately, no waiting. Wanted to throw this out as another option. --24.147.xx.xxx




Clear Now Questions (by DJ [VA]) Posted on: Jan 13, 2019 9:33 AM
Message:

Thanks to you both.

NE: If they have real customer service people who are helpful, that's a plus

Do you do all debits on the first? --68.10.xxx.x




Clear Now Questions (by NE [PA]) Posted on: Jan 13, 2019 10:02 AM
Message:

I do the 1st and bi-weekly. They have customer service 9-5. They almost always answer the phone. --50.107.xxx.xxx




Clear Now Questions (by Deanna [TX]) Posted on: Jan 13, 2019 2:29 PM
Message:

Are you thinking about using it for a rooming house situation or for a regular rental?

ClearNow seems to work well with moderately got-it-together tenants, but it's a bit harder with people who are scraping by. For example, I have some people who get their SSI checks on the 3rd... but the 3rd isn't an option. So I don't do the draw until the 5th. Then this month, the 5th was on a Saturday-- so the debit didn't happen until the 7th.

They're used to paying all their bills on the 3rd, and being done with it. They were annoyed at having to wait until the 5th... so waiting until the 7th was even more so. :P Not that it was a dealbreaker enough to make them want to move, but you could tell that it just didn't fit their habits.

With my tenants, I initiate rent as close to when they've got money coming in as I can. :P Most of my tenants got paid on Thursday. I think ClearNow had a biweekly Tuesday option, which I ignored... because my tenants (a) get paid weekly, and (b) spend most of their money on Th/Fri/Sat/Sun/Mon, and it would be an exercise in wishful thinking to expect them to leave enough in the account for me come Tuesday-- and expect them to remember which Tuesday was mine! :P

As places turn over, I'm trying to take that "decide to pay the landlord" decision out of their hands by transitioning to autodraft. So in the process, I'm sacrificing "keeping every penny for myself" and "promptness in hitting my bank account" in exchange for that control. (ie, the autodraft only happens M-F, and it gets to me three days later. So this month, Saturday the 5th drafted on Monday the 7th and deposited to me on Thursday the 10th.)

At the moment, I've got one group of people on the 5th, and another group on the 15th. Each due date is treated like a sub-account. Right now, I'm still in the promotional period, so I'd definitely ask about what to expect in terms of pricing--- exactly how

For monthly debits on the 1st, 5th, 15th, or 25th: $14.95/month for one debit. Each additional debit is just $2/month.

is to be interpreted, if it makes a difference to your bottom line. Because the way I read it isn't the way reality is. :P (I initially thought if I had, say, ten different houses scattered across various due dates, that it would be $14.95 + ($2)(9). But that's not correct at all.)

Support has been really great about responsiveness to questions as I get adjusted and figure out how things work. --96.46.xxx.xx




Clear Now Questions (by NE [PA]) Posted on: Jan 13, 2019 2:53 PM
Message:

DJ, I also used enrollment in clearnow as part of my move in process. I require verification of enrollment before I will sign lease and hand over keys. --50.107.xxx.xxx




Clear Now Questions (by LisaFL [FL]) Posted on: Jan 13, 2019 4:07 PM
Message:

I do what NE does but I collect the voided check and enrollment paperwork at lease signing. Paying via Clearnow is a requirement of my lease. Two or more failed or stopped Clearnow payments is subject to lease termination at my discretion. Their customer service is great and I believe their fee is reasonable. They've never raised it in the over ten years I've used them. --216.186.xxx.xx





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