Open house! Help!
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Open house! Help! (by Old Tex [TX]) Jun 24, 2018 6:34 AM
       Open house! Help! (by Oregon Woodsmoke [ID]) Jun 24, 2018 6:38 AM
       Open house! Help! (by AllyM [NJ]) Jun 24, 2018 7:03 AM
       Open house! Help! (by Old Tex [TX]) Jun 24, 2018 7:05 AM
       Open house! Help! (by Gail K [GA]) Jun 24, 2018 7:12 AM
       Open house! Help! (by Hoosier [IN]) Jun 24, 2018 7:23 AM
       Open house! Help! (by Johnny B. [MA]) Jun 24, 2018 7:32 AM
       Open house! Help! (by Ken [NY]) Jun 24, 2018 7:33 AM
       Open house! Help! (by Old Tex [TX]) Jun 24, 2018 7:43 AM
       Open house! Help! (by RathdrumGal [ID]) Jun 24, 2018 7:47 AM
       Open house! Help! (by JB [OR]) Jun 24, 2018 9:20 AM
       Open house! Help! (by Frank [NJ]) Jun 24, 2018 11:33 AM
       Open house! Help! (by Ed [PA]) Jun 24, 2018 12:31 PM
       Open house! Help! (by Alan [CA]) Jun 24, 2018 1:37 PM
       Open house! Help! (by Old tex [TX]) Jun 24, 2018 4:42 PM
       Open house! Help! (by Jeffrey [VA]) Jun 24, 2018 5:01 PM
       Open house! Help! (by Gail K [GA]) Jun 24, 2018 6:42 PM
       Open house! Help! (by Vee [OH]) Jun 25, 2018 6:55 PM
       Open house! Help! (by Oregon Woodsmoke [ID]) Jun 26, 2018 7:01 AM
       Open house! Help! (by Scott Ballet [MA]) Jul 12, 2018 7:34 PM

Open house! Help! (by Old Tex [TX]) Posted on: Jun 24, 2018 6:34 AM

New vacancy. So yesterday morning I listed on FB and Zillow. I was getting so many request for showings. Instead of trying to prescreen everyone, I decided to just offer everyone a chance to attend open house today, I gave a small two hour window for them to stop by. So far I have gotten over 60 confirmations that they are coming today. I am still getting request for showings . By the way this is looking , I may have over 75 or so confirmations. I know at least half of them wonít show, but I still will have a house full. In the past I have always scheduled tours at 15 minutes apart. I had my wife make me a name tag. Any other suggestions or tips on how to handle so many people in such a short time frame. After 15 years of landlording, these large numbers will be a first for me.

Open house! Help! (by Oregon Woodsmoke [ID]) Posted on: Jun 24, 2018 6:38 AM

First thought is to expand the hours that you will be showing, to spread them out a little bit.

You will have a lot of no shows and you are very unlikely to remember who is who if you end up with a stack of applications.

Open house! Help! (by AllyM [NJ]) Posted on: Jun 24, 2018 7:03 AM

Hand out applications that you have photocopied and pretend you are not the owner.

Open house! Help! (by Old Tex [TX]) Posted on: Jun 24, 2018 7:05 AM

Thanks Oregon. My first window was only for an hour, once I saw I was going to have a problem, I started giving out the second hour time frame. I may have to ad a third hour and give that one out today . Just didnít want to sit over there all afternoon.

Open house! Help! (by Gail K [GA]) Posted on: Jun 24, 2018 7:12 AM

I agree with the suggestion to simply have applications on hand and let people walk through; don't say you're the owner. Stick with your original two hour time frame. Avoid those who tell you they've got the money for the deposit and the first months rent right here in their pocket with the hope you'll take them and skip your normal screening process in the "rush" of the folks (I once told a guy I didn't care what he had in his pants).

Competition for a rental isn't a bad thing but you may get some who fill out the application and aren't able, at that time, to provide documentation on income. Don't accept an incomplete application.

Good luck with your showings. Let us know how many actually show up.

Gail --71.203.xx.xx

Open house! Help! (by Hoosier [IN]) Posted on: Jun 24, 2018 7:23 AM

I make everyone "sign" an attendance sheet. Basically all I get is name and phone number. Yes they can lie about who they are but I've not found this to happen. It just puts them on notice in case they want to come back to the property later and do something nefarious and also if you end up not getting anyone and one of the people you met seemed could call and ask if they found a place yet.

Perhaps if you have too many people, politely suggest any families with lots of kids if they can have one parent wait outside with the kids while the other walks through since the property is crowded.

I have a sheet of "frequently asked questions" that I post on a couple windows. Put things such as key selling aspects of the house, school district, utility costs (if you know), gas heat or electric?, any unique terms/conditions, square footage, when will it be available to move in, etc.

Have a small jar of gum or jelly beans or something and a balloon or two...make it fun and inviting.

Open house! Help! (by Johnny B. [MA]) Posted on: Jun 24, 2018 7:32 AM

With that many inquiries are you sure youíre not significantly under market in your rent?

Open house! Help! (by Ken [NY]) Posted on: Jun 24, 2018 7:33 AM

That many responses makes me think you need to raise the rent and start over

Open house! Help! (by Old Tex [TX]) Posted on: Jun 24, 2018 7:43 AM

Hoosier, great ideas. I really like the attendance sheet. As for the others being under market. You are correct. I own 10 houses in this neighborhood. They are renting for 1375 to 1425. Next door to this house is the neighbor from he!!. I also own the house right on the other side of her. I discount both of these houses just because of her. I advertised showing there was a difficult neighbor. I did discuss this with my attorney, so I donít say something I shouldnít. I have an open records request that I did, which shows over 100 calls to 911 and animal control over the past 5 years. Couldnít get open records from code compliance , they donít record who complained, but she also calls clode a lot.... yes, under market, and as per attorney, I will have them sign a doc stating they are aware of neighborhood problem.

Open house! Help! (by RathdrumGal [ID]) Posted on: Jun 24, 2018 7:47 AM

My husband and I do open house showings. If you use paper applications, bring a card table, chairs, apps, ROI forms for former LLs, paper and pens. Tell all applicants to bring their government issued photo IDS and paycheck stubs. Bring a small printer/copier to the showing to copy ID and paycheck stubs. Have a helper with you. One will be showing the house and another will be helping answer questions on the app form. Pass out business cards to add professionalism.

If you use an on-line app process, get their "real" email address since their anyonomous email address assigned by Zillow will be deleted in a week (same with CraigsList).

You need a better process to let the unqualified self screen out. Write a canned email to send to interested parties outlining your minimum qualifications and what totoal move-in money will be. I do a 2 step process. I send my email with my qualifications along with a copy of my rental agreement. I ask that the applicant read the qualifications and then let us know if they are still interested and beleive that they qualify. I only invite them to the open house if I hear back from them. Cuts down about 80% of the interested, but the remainders usually are well qualified.

You probably SHOULD pull your ad and raise the rent.

Open house! Help! (by JB [OR]) Posted on: Jun 24, 2018 9:20 AM

I'm in RathdrumGal's camp here. I would have done some pre-screening. Now you may wind up with more than 100 non-qualified bodies wandering needlessly through your home. And, of course, it is the ones who are least qualified who always want to waste most of your time.

But all of the above advice was excellent. Good luck and let us know how this big event goes.

Open house! Help! (by Frank [NJ]) Posted on: Jun 24, 2018 11:33 AM

I am with the esteemed Lady from ID. Rents too low and the viewing sounds outta control.

Tighten up the screening to stop the time wasters and e-do the process before re-doing. Consider a rent raise.

Take a extra dose of patience. Good luck

Open house! Help! (by Ed [PA]) Posted on: Jun 24, 2018 12:31 PM

We've experienced the same thing here, 50 people answering an ad agree to show up to a 2 hour open house. Our rents are market price not low. We find it best to have at least two of us working the open house, one inside to watch everything and answer questions, one outside because many applicants don't remember to ask for the address, the Craigslist ad gets them close and they wander around looking for the house. Out of 50 we see 20 show up. Usually find a group standing on the porch 10 minutes before the open house starts. Having multiple people show up at the same time creates a feeding frenzy. Everyone asks for an application, a handful sit and fill it out on the spot turning it in with money in hand. We tell everyone that we don't treat applications in the order they are received, open house applications are all treated as if they were received at the same time. Gives us a chance to pick the best candidate without tying our hands and lets good candidates take their time to collect good information. Two hours is plenty of time for an open house, we find people showing up in late in the second hour are generally less qualified. There is always someone that wants to schedule a different time, either earlier or a different day. Usually PITAs, hold firm on the open house date and tell them you will notify them of the next scheduled open house - we generally don't need to schedule a second one but it makes them go away.

Open house! Help! (by Alan [CA]) Posted on: Jun 24, 2018 1:37 PM

Whoa...your asking rent is too low...adjust and start over.

Open house! Help! (by Old tex [TX]) Posted on: Jun 24, 2018 4:42 PM

Thanks for all the responses. While a few of you think you know my market and this house better than me, I have it set low for a reason. Itís the bad neighbor, and the tiny living room. Both of which posted in the ad. Hoosier gave me the best advice, with the attendance sheet, I ended up writting their names down, and made notes so I could remember who is who. Only had 20 show up. Out of the 20, 18 were from Facebook, 2 from Zillow. I gave out 15 applications. Out of those 15, I only really liked two. Now to really screw this thing up..., I somehow marked my house as sold on Facebook market place. All those contacts received a message saying no longer available. What a wasted day,. All the private messages are gone. I seriously doubt I will get any applications from today.

Open house! Help! (by Jeffrey [VA]) Posted on: Jun 24, 2018 5:01 PM

To go along with the idea of the attendance sheet at an Open House, also ask for email address.

Open house! Help! (by Gail K [GA]) Posted on: Jun 24, 2018 6:42 PM

Old tex...Don't feel bad about accidentally marking your house as sold on Facebook marketplace. I very recently put up our smallest, cheapest house on this site and within 2 days had 80 responses from marketplace.

Got sick of the "Is this available" response and had no time to screen via their facebook pages or our local marshal's service (the law enforcement that handles evictions) with this number or responses.

I finally hit the "sold" message too. A few interested parties continued to contact me to ask if this was true. I did rewrite the ad that said any responses that simply said "Is this available" or "I want to view the property" with no further information would be deleted. Those that didn't read the ad continued to do this and they got sent to facebook hell.



Open house! Help! (by Vee [OH]) Posted on: Jun 25, 2018 6:55 PM

The sold may be your biggest help, now raise the price 300bux and start with better people who will not burn out your screen with the stupid questions. But at least you have a list of names that may not afford your place.

Open house! Help! (by Oregon Woodsmoke [ID]) Posted on: Jun 26, 2018 7:01 AM

Lots of interest doesn't necessarily mean the price is too low. Maybe all it means is a very low vacancy rate and a lot of desperate losers who no landlord will take that are applying for everything, whether they can afford it or not.

Rent is only too low if you get a dozen well qualified applicants fighting over it.

In Central Oregon, vacancy rate is below 1%. I can get 150 phone calls, 32 people apply, and only one of them is a qualified renter. So it's not like qualified tenants are fighting over some bargain.

I've had applicants offer to pay me substantially more than the advertised price. They say they don't care what the rent is, they will take it. Never mind that if they pay the advertised price that will only leave them $300 a month left to live on. That's not proof the asking price is too low.

Open house! Help! (by Scott Ballet [MA]) Posted on: Jul 12, 2018 7:34 PM

I have been getting an ever increasing number of inquiries on my units. They are priced accordingly and very well maintained. Narrowing the pool down has been crucial - very clear ad info with some basic criteria stated, clear pre-screening questions with some important criteria spelled out (you miss any questions or have the wrong answers your done), respond to my invitation to a viewing at my convenience (you can't make my time than I may contact you if we don't rent the unit), before the viewing send out a very clear and extensive information sheet about the property that deals with all the questions you can think of, reiterates the criteria, and explains how to obtain an application (email only), respond to my confirmation text the morning of the viewing (that's when they finally get my phone #), clearly state on your application that you do review applications that have omissions, are illegible, do not have verifiable information, or do not have all necessary supporting documents (proof of residency, income verification etc). --71.174.xx.x

Subject: RE: Open house! Help!
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