Lost Need ur help (by Mike SWMO [MO]) Jun 12, 2018 8:08 PM|
Lost Need ur help (by Mike SWMO [MO]) Jun 12, 2018 8:11 PM
Lost Need ur help (by LiveTheDream [AZ]) Jun 12, 2018 8:12 PM
Lost Need ur help (by Great Action [NC]) Jun 12, 2018 8:42 PM
Lost Need ur help (by BRAD 20,000 [IN]) Jun 12, 2018 10:36 PM
Lost Need ur help (by plenty [MO]) Jun 13, 2018 3:34 AM
Lost Need ur help (by AllyM [NJ]) Jun 13, 2018 3:52 AM
Lost Need ur help (by Beth [WI]) Jun 13, 2018 4:44 AM
Lost Need ur help (by Deanna [TX]) Jun 13, 2018 5:08 AM
Lost Need ur help (by Mike SWMO [MO]) Jun 13, 2018 5:34 AM
Lost Need ur help (by Mike SWMO [MO]) Jun 13, 2018 5:41 AM
Lost Need ur help (by NC INVESTOR [NC]) Jun 13, 2018 6:51 AM
Lost Need ur help (by Jane B. [MA]) Jun 13, 2018 7:25 AM
Lost Need ur help (by Deanna [TX]) Jun 13, 2018 8:07 AM
Lost Need ur help (by Mike SWMO [MO]) Jun 13, 2018 11:55 AM
Lost Need ur help (by Eddie [KY]) Jun 14, 2018 12:13 PM
Lost Need ur help (by Mike SWMO [MO]) Posted on: Jun 12, 2018 8:08 PM
I need to find someone and talk to them but I donít know who they are, where they are, how to get hold of them.
Need your input. Best way to explain is to tell you the story.
I had a package shipped to me by USPS (US postal service) last Tuesday June 5, 2018. Brother sent it to me and has a tracking number for me to use.
I went on line and did the tracking thing.
It was received by the Post Office (PO) at 9:35AM Tuesday June 5, 2018.
It departed PO at 10:19 AM Tuesday June 5, 2018
Arrived PO regional distribution center ST Louis 11:05 PM June 5, 2018
In transit to next facility June 6, 2018
In transit to next facility June 7, 2018
In transit to next facility June 8, 2018.
Last entry in history. The item is currently in transit to next facility June 8, 2018
There are no other entries in the tracking history.
Keep in mind. Mailed from SE MO to St Louis ~150 miles
Was to go from St Louis to Springfield MO ~220 miles
No one in any of the Post Offices we contacted (called SE MO, St Louis, Springfield) could help us find the package or where it is located.
My help needed from you. I want to call a PO inspector general, a post office claims department, a post office fraud department, PO FBI, PO EPA, PO DNR, ANYBODY.
Can someone give me a name or a number I could contact that could help solve the problem where package is located.
Lost Need ur help (by Mike SWMO [MO]) Posted on: Jun 12, 2018 8:11 PM
Package is still lost as of 10:10 Pm Tuesday June 12, 2018. My local time as of now.
Lost Need ur help (by LiveTheDream [AZ]) Posted on: Jun 12, 2018 8:12 PM
I would print out the tracking info and take it to your local post office - see the postmaster and tell them the story. Apparently it didn't make it past the 8th. However signed for it last is responsible.
Lost Need ur help (by Great Action [NC]) Posted on: Jun 12, 2018 8:42 PM
Mike SWMO [MO], Hopefully you already know that you can type searches in google just like plain English questions.
Try typing in these two questions:
1. What to do when the usps loses your package? (Check out the third result which is from package guard)
2. How to file a complaint with the post master inspector general? (Check out the top result which has the words complaint-against-government) That link will take you a page that provides a phone number, email form and a physical address.
In general, talking to your local Post Master and threatening to contact the Post Master Inspector General will probably get you action. --65.188.xxx.xxx
Lost Need ur help (by BRAD 20,000 [IN]) Posted on: Jun 12, 2018 10:36 PM
I've had them sit 4-5 days at along the way.
And yup, stuff gets lost. Hope it was insured.
PS THIS is why we do not accept rent by mail!
Lost Need ur help (by plenty [MO]) Posted on: Jun 13, 2018 3:34 AM
It's coming. It will be delivered today. Could take 7 to 9 days to travel the short distance. It seems odd but it takes more time than if you drove it yourself and planned lunch with the St.Louis landlords.
It's coming. Wait patiently. Worry will not help. Trust and Lunch. Sing that song "think of something to do while you're waiting...,"
I will share your frustration with USPS as i had similar experience and it is hard to figure out how to complain about it... We all need that system um?
It's coming. It's trying to find you. Sit still and wait. Trust. --99.203.xx.xx
Lost Need ur help (by AllyM [NJ]) Posted on: Jun 13, 2018 3:52 AM
I went to my local post office when something I mailed was very late. They will notify a postmaster.
You can also go online to USPS I forget if it is .com or ,gov. YOu file a complaint online and you will get a call from a postoffice employee the next day and maybe the post office master from the last place it was.
It may be stuck on a truck or fell behind something in the last post office where it was. So all these are places that can be driven and no airplane involved?
What kind of address label does it have? If it's a PO label it won't fall off or be pulled off by equipment. I hope it was not wrapped in paper because that gets caught in machinery.
Were there any floods in the path of the package? How big is the package? I hope it wasn't sent Media Mail. Those are shoved aside and left in piles and take weeks sometimes to get where they are going. I have been selling stuff on Ebay since the nineties and have learned all this. --73.178.xxx.xx
Lost Need ur help (by Beth [WI]) Posted on: Jun 13, 2018 4:44 AM
I ordered something. Got to WI probably 75 miles away. After a week... still didnít receive it. I believe it came the following week. So... close to 2 weeks it was at that location 75 miles away. --24.177.xxx.xx
Lost Need ur help (by Deanna [TX]) Posted on: Jun 13, 2018 5:08 AM
How was it sent? Priority Mail With Automatic $50 Insurance? Did y'all boost the insurance to whatever the value of the package was worth? Or was it just ordinary First Class/Media/Whatever's Cheapest Today?
If it was Priority Mail, you should have had it in 1-3 days, and I would probably make that my talking point when I stopped by my local post office with my tracking printed out.
"Hey, I was expecting this by the 8th or 9th, because it was mailed on the 5th. You haven't seen it, have you? It was mailed Priority, and it seems to be stuck. When I call, people are having trouble figuring out what happened."
I've had packages that seemed to be stuck indefinitely as well, but they were usually International packages that had to wait while a shipping container was filled. :)
One of the cool things is when packages actually get misdelivered. When you go to the office and say, "My tracking says it was delivered, but I never got it," they have the GPS coordinates of where it was dropped off. So that makes it easy for them to figure out that they accidentally dropped it off at 501 S Main rather than 501 N Main, or 110 N Main instead of 710 N Main or whatever. Then they'll send the deliverer out to re-claim it, rather than me having to go out to a random stranger and ask for my package back. :)
Sometimes packages do get lost. I always include an extra copy of the addresses inside the package, placed at the very top; I always print out the addresses so that no one can say it was my handwriting that caused problems; and I always use several strips of packing tape to put a clear seal over the addresses, so that nothing happens to mar/disfigure them. --96.46.xxx.xx
Lost Need ur help (by Mike SWMO [MO]) Posted on: Jun 13, 2018 5:34 AM
LTD Ö going to see local postmaster today when they open for business
Great Action Ö I looked into the using google. Got a phone number but it also said I need to wait 7 business days before doing anything. TOMORROW
Brad Ö not so important. I can replace it with a little work and effort
Plenty Ö I would drive up to have lunch
AllyM Ö No disasters along the way. Was in a usps box purchased at PO
Beth Ö Only trouble is I need today.
Going to local post office today and do a little stirring.
Oh well. I can do without. Think I will just go around and try to collect rent early. Might make me feel better
Lost Need ur help (by Mike SWMO [MO]) Posted on: Jun 13, 2018 5:41 AM
Deanna ... just saw your post after making my reply.
Lots of good ideas. When I was reading this morning about lost mail I saw where the PO scans or x-rays lost packages to see what is inside. TECHNOLOGY. Didnít know they did that. Also, as you mentioned didnít know they had the GPS system to tell them where they left a package.
Lots of good info. thanks
Lost Need ur help (by NC INVESTOR [NC]) Posted on: Jun 13, 2018 6:51 AM
We send a lot of priority express envelopes weekly. They misplace on average one every 3 weeks unless you want Saturday am and then the odds increase. Guaranteed next day delivery can take up to 3 to 4 days when it's misplaced. A few have never been found.
The place to call is the last distribution center as shown on the tracking notice. They are not only your best bet they are the only ones who will have a clue. I suggest you get a bottle of your favorite beverage put the phone on speaker and catch up on your reading while you are on hold and transferred from manager to manager.
Don't bother calling the 800 number unless you enjoy chasing your own tale.
For those who ask why not use FedEx or UPS instead. Same odds of lost/misrouted packages. However the benefit of paying double the cost they do seem to have a slightly better system of routing you to the correct department which is not to be interpreted as getting faster or better results.
Lost Need ur help (by Jane B. [MA]) Posted on: Jun 13, 2018 7:25 AM
I had a check from a bank, from a house sale, take three weeks to get to us. Mailed in the same town! Good luck. --24.63.xx.xxx
Lost Need ur help (by Deanna [TX]) Posted on: Jun 13, 2018 8:07 AM
I just ordered a pair of bathtub feet from a guy in PA. I ordered the night of Sunday the 10th; it was given to USPS by 3:00 in the afternoon on the 11th; it was in my mailbox at 9 am in TX today, Wed the 13th. Woohoo, 1500 miles, Priority Mail! I can't even leave feedback until the 16th, it shipped so fast. :)
I sent us a postcard from the Chesapeake Bay area. Dropped it in the mailbox Sunday the 3rd. It finally arrived-- no postmark-- on Wed the 13th. :) 1500 miles, First Class mail. :)
It's really hard to predict how fast or slow something will travel.
I hope your package surfaces, and that you get it in time for your needs! --96.46.xxx.xx
Lost Need ur help (by Mike SWMO [MO]) Posted on: Jun 13, 2018 11:55 AM
Taken care of --173.187.xxx.xxx
Lost Need ur help (by Eddie [KY]) Posted on: Jun 14, 2018 12:13 PM
UPS and USPS will be the downfall of ecommerce --66.117.xxx.xx