Do you tell your applicants up-front what your Eviction and Collection process is? If so, at what point and do you use a light tone (perhaps humorous) or keep it serious?

Let me rephrase....do you tell your POLICY, not your process.

No I do not make that part of the discussion. It is spelled out in detail in my lease. I just make sure they understand what is allowed and what isn't. They can take it from there.

I don't explain my process, but I give scenarios during the lease signing.

I have a waiver of notice to quit in my lease. I explain that this means if we ever have to go to eviction, we don't have to give you notice, we can just go.

I also have a clause regarding tenants default and I give the scenario that if we go to eviction and get a judgement, we will use whatever legal means necessary to collect including wage garnishment and property levy.

I let them know up-front. I have recently amended my pre-written email I send in response to Zillow inquires. I added a paragraph along the lines of "We are often on-site landlords who actively manage the property. Please read the enclosed sample rental agreement, especially the section marked RULES. Please do not rent from us unless you can accept and follow these rules in good faith."

First off right before they move in I give them a piece of paper with all the banking instructions to pay the rent. I use that time to tell them we have a Zero Tolerance policy with stiff late fees so you don't want to pay late.

No.

No, it's all in my lease (including a waiver of notice.)

Costs too much in attorney fees and turnover costs to evict someone for one or two late payments. Not worth it especially if it means a vacancy in the winter.

Sid,

Absolutley!

My lease is clear: (in bold type, I read it to them, and circle) Management does not allow late or partial payments. With a 3 day notice, often by text, resident's rights will be terminated.

Like Jeffrey teaches, don't expect behavior we did not communicate to them.

Too quick...

The time to educate our expectations is at the start. WHen the rent is late our management is too late - it's playing catch up rather than being preventive.

BTW Recent ZT Stats for March: 1 unpaid, filed. Down from 25 a month.

COllections - My lease is clear:

Resident agrees in advance to an automatic payroll deduction of $75 per week per adult for any back rent, fees, or damages.

(read it aloud and they initial it.)

David of MI, The unpaid tenant for March do you have to chase rent in the past with this tenant. AND do you have a strong lease with zero tolerance?

PLUS when was this tenant due the 1st or the 15th now its the 21st Why wait get them out?

AllyM of NJ a $25 late fee after five days! The $25 seems a little weak. Change your lease to increase the late fee. Now that being said what is the highest amount in late fees that NJ landlord tenant law permits????

AllyM says she is far from threatening looking and don't want to seem threatening.

AllyM may need a new image!!! The RAMBO look the next time a tenant gives Allym a hard time. HEY if I was a tenant I would be out the back door with my belongings in a heart beat, IF RAMBO Landlord AllyM was at my door...

David,

That guy pays weekly. We autodraft his account every Friday.

The account did not have enough to cover the draft so it "bounced". We discovered this on Monday AM.

He promised to deliver a money order Tuesday - he did not. We filed Wed AM. Hearing is in 14 days.

Yes if he pays everything he owes before court he can stay.

PS This is one of the beauties of PayDayPlanRent. We're only chasing one week of rent right now $157. He can pawn something or ask his Granny to get this paid.