After attending the most recent boot camp, I have been a data collection ninja. With the upcoming end of the year, I collected the results of everyone who moved out in 2015. I wanted to see how effective the management practices were and what areas needed to to be tightened up and improved.

The good news is there was only two ejectments during that period out of the 19 tenants that turned over during that time. Out of the 17 folks that left on normal terms, I was owed a total of $123 above the security deposits. One of the groups of tenants separated, the other one had room mate issues (mother & Daughter)

I did receive one ETF of $898. The tenant left on month 15 of a 21 month lease.

From the two ejectnments, a total of $1,014 was owed in judgments. The average credit score for these two folks that were booted out was 529. Both were turned over to collections and nothing was received from either party.

The average credit score for the 17 folks that moved normally was 602. The average time spent with us can be improved, as it was only 2.8 years. My shortest time frame was from a business that rented a store front...they last 13 months (So I am not sure if I should mix commercial and residential tenants).

Of the 17 move outs, four were RTO tenants in SFH. I did end up selling two other units via RTO so there was some extra unit turn over cost. My average RTO resident, got $2,776 back after moving out.

Of the 17 normal move outs, I would give strong recommendations to about half of them, a favorable recommendation to about a third and a couple of them - not so much. Even the two evictions that year were not all that bad. They caused me some vacancy down time but didn't destroy the place.

Ray,

Interesting.

If this helps contribute to the statistics pool:

Back when we "worked with" late residents we averaged

-26 late letters per month

-each "letter" averaged 5.5 phone calls thru the month = 143 phone calls, promises, payment plans... We were STRESSED!!

-average 4 evictions per month

-average court judgement $4300 = $17,200/mo "lost"

Once we implemented ZERO TOLERANCE on lates

-3-4 late texts per month

-1 eviction per month

-average $2000 per eviction

-a $15,200/mo gain

All are fully screened and fully qualified before approval. We no longer take marginal applicants.

Most leave due to life changes, mostly splits.

Some leave to purchase new homes.

BRAD

Another stat:

We approve 1.5 out of 10 apps.

Our apps are free.

Another: our 2 Minute In Home Visit has improved the move outs. Too soon to have solid stats because most of those visited are still in the homes! The handful who have moved out seem to be leaving the homes free of surprises and odor. Most have been zero to easy work at turnover.

Most of ours leave due to life changes - leaving area is #1 reason. Very few to just change rental residence - a few -