testing improvements
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testing improvements (by BillW [NJ]) Oct 17, 2017 1:28 PM
       testing improvements (by AllyM [NJ]) Oct 17, 2017 2:08 PM
       testing improvements (by James [NC]) Oct 17, 2017 2:21 PM
       testing improvements (by James [NC]) Oct 17, 2017 2:21 PM
       testing improvements (by RR78 [VA]) Oct 17, 2017 2:27 PM
       testing improvements (by Frank [NJ]) Oct 17, 2017 3:34 PM
       testing improvements (by Landlord ofthe Flies [TX]) Oct 17, 2017 3:51 PM
       testing improvements (by BillW [NJ]) Oct 17, 2017 5:56 PM
       testing improvements (by Kyle [IN]) Oct 17, 2017 6:25 PM
       testing improvements (by Robert J [CA]) Oct 18, 2017 1:28 AM
       testing improvements (by BillW [NJ]) Oct 18, 2017 7:41 AM


testing improvements (by BillW [NJ]) Posted on: Oct 17, 2017 1:28 PM
Message:

Recently, when my student tenants come to me wanting a house/apartment improvement, I tell them I'll do it for x cost. For example, my tenants said they'd like to add another refrigerator, and I told them I'd install a third refrigerator for a one-time charge of $200. After they move out in 1-2 years, I cover the "improvement" cost in a rent increase.

Now I'm thinking, why wait for them to ask me for an improvement, why not go to my tenants and ask them if if they like to have an improvement "x" for a cost of y?

For example, I'm thinking a garage door with an opener at a cost to me of $2000, would be a good improvement for my 8 bedroom house . Figuring a 5 year payback, I'm gona ask them if they'd like to have a garage door with an opener and keypad for a one-time charge of $400?

Have you ever offered an improvement to a tenant for a charge? It seems like charging for an improvement is a nice way to "test" if an improvement is something tenants are willing pay for.

Any thoughts? I feel like I may be stating something obvious, so don't beat me up too much on this. Thanks, Bill --68.83.xx.xxx




testing improvements (by AllyM [NJ]) Posted on: Oct 17, 2017 2:08 PM
Message:

Ummm, no. As a former tenant, I don't see anything here that would make me happy and a lot that would make me very angry and cause bad feelings. No garage door opener? That's bad.

If the students want another fridge they buy it and it's theirs.

Improvements are something I do when the unit is empty and I want to charge more. --73.33.xxx.xxx




testing improvements (by James [NC]) Posted on: Oct 17, 2017 2:21 PM
Message:

Bill,

I have taken a similar approach as you have. In some cases, a tenant will ask for an upgrade and if it makes sense, I will name either a 1 time price or a monthly increase in rent.

I do not specifically just offer up random upgrades out of the blue, but I do occasionally offer if it is fitting for the situation. For example, a SFH had w/d hook ups, but no w/d included. I knew from screening that the tenant would be with me for only a year and then relocating several states away. I offered to furnish the w/d for a slight premium. --192.175.xxx.xx




testing improvements (by James [NC]) Posted on: Oct 17, 2017 2:21 PM
Message:

Bill,

I have taken a similar approach as you have. In some cases, a tenant will ask for an upgrade and if it makes sense, I will name either a 1 time price or a monthly increase in rent.

I do not specifically just offer up random upgrades out of the blue, but I do occasionally offer if it is fitting for the situation. For example, a SFH had w/d hook ups, but no w/d included. I knew from screening that the tenant would be with me for only a year and then relocating several states away. I offered to furnish the w/d for a slight premium. --192.175.xxx.xx




testing improvements (by RR78 [VA]) Posted on: Oct 17, 2017 2:27 PM
Message:

Different if you are doing the asking. I agree with AllyM

And why should they have to pay for a new garage door. Place should already have one in good condition.

I could see if low end maybe no opener. But the door you want to charge for? --73.177.xxx.xx




testing improvements (by Frank [NJ]) Posted on: Oct 17, 2017 3:34 PM
Message:

my first impression was a door opener for an 8 BR place could be worn out pretty quick. I dunno if I would want to open that worm can.

YMMV --173.63.xx.xx




testing improvements (by Landlord ofthe Flies [TX]) Posted on: Oct 17, 2017 3:51 PM
Message:

By introducing a garage door opener at their expense, all you're doing is reminding them that manual garage door opening stinks and you're going to up their rent. I'd also think you're nickeling and diming me to pay for YOUR upgrades.

Upgrades should be done either as an incentive that you were going to do anyway, to entice a tenant to renew, or after they leave and you improve it for higher rent.

Upgrades should never be tied to a rent increase, unless the tenant requests the upgrade. --108.69.xxx.xxx




testing improvements (by BillW [NJ]) Posted on: Oct 17, 2017 5:56 PM
Message:

Point well taken about the garage door opener. I will say I have never offered a garage door opener (or keypad) and only a manually opened door. As Frank mentioned, I am concerned with the longevity of the door opener. At my own home, the opener seems a bit finicky. For example, junk sticks to the bottom of the door and trips the sensor, not letting the door close. I only wanted to provide the door opener if it was really something my tenants valued.

The door opener was an example of testing tenant demand for an improvement, by offering it to them with a one-time charge. My tenants would like a lot of improvements, but the one-time charge asks them to put their money where their mouth is, and allows me to gauge tenant demand for particular improvements.

And James, what you said about "I offered to furnish the w/d for a slight premium" is what I'm thinking basically.

Thanks everyone for your input. I really appreciate it! --68.83.xx.xxx




testing improvements (by Kyle [IN]) Posted on: Oct 17, 2017 6:25 PM
Message:

I have responded to tenant's improvement requests with an increased rent offer. I've never offered an improvement with an upfront charge. I do offer improvements with a lease renewal at the increased renewal rent. A garage door opener is something I have offered, but not a garage door. --73.102.xxx.xx




testing improvements (by Robert J [CA]) Posted on: Oct 18, 2017 1:28 AM
Message:

I learned this "improvement" trick from Mr. Landlord, Jeffrey Taylor. In his books and at seminars he would teach us landlords to offer applicants items at a cost.

For example, does my new tenant want a "Standard" unit?

Does my tenant want a "Totally remodeled unit with all new appliances? Or do they want a "Custom" unit with just the things they needed.

So in my 16 unit building when I had 7 vacancies, I put this to the test. Here is my offer:

Standard unit, cleaned up nice but with old shampooed carpet, touched up paint and several year old appliances.

Price $600

Remodeled unit, knew kitchen, bathroom, wood floors, custom window coverings and all new appliances. Plus wall a/c unit.

Price $1000

Then most of my applicants said, what will it cost if I get a standard unit but with laminate floors, a new refrigerator and an a/c in the living room window.

This custom price for this upgraded unit $750 month.

Each tenant wanted something different and I gave them a choice....and they responded by renting out the unit. And in time they asked questions like, how much is a month will a ceiling fan cost. My response, a 52" 5 blade fan is $10 a month. A fan with a wireless remote is $15 a month. Recapture time 6 to 8 months. --47.156.xx.xx




testing improvements (by BillW [NJ]) Posted on: Oct 18, 2017 7:41 AM
Message:

Kyle, I guess I should have said "offer them a garage door opener and a keypad" not "a garage door with an opener and keypad". All my house come standard with garage doors :-)

I'm under rent control, so that's why I do a one-time charge for an improvement, but I should look at offering an improvement as a monthly charge. Would be a more attractive offering, I think.

Thanks Robert J for the information. Sounds like some good ROI's on those improvements you made. And I think it also gives an insight into what tenants want and what they are willing to pay for. Boy, I really got to get out to one of Jeffrey Taylor's events. St. Kitts sounds nice. Thank you both. --68.83.xx.xxx





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