how to respond?
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how to respond? (by CJ [MO]) May 5, 2016 9:53 AM
       how to respond? (by John... [MI]) May 5, 2016 10:04 AM
       how to respond? (by CJ [MO]) May 5, 2016 10:14 AM
       how to respond? (by phil [NY]) May 5, 2016 10:18 AM
       how to respond? (by CJ [MO]) May 5, 2016 10:21 AM
       how to respond? (by razorback_tim [AR]) May 5, 2016 10:22 AM
       how to respond? (by Vee [OH]) May 5, 2016 10:32 AM
       how to respond? (by Lori C [CO]) May 5, 2016 10:33 AM
       how to respond? (by RB [MI]) May 5, 2016 11:05 AM
       how to respond? (by AllyM [NJ]) May 5, 2016 11:10 AM
       how to respond? (by CJ [MO]) May 5, 2016 11:12 AM
       how to respond? (by CJ [MO]) May 5, 2016 11:16 AM
       how to respond? (by Pattyk [MO]) May 5, 2016 12:02 PM
       how to respond? (by Lori C [CO]) May 5, 2016 1:09 PM
       how to respond? (by CJ [MO]) May 5, 2016 1:44 PM
       how to respond? (by pattyk [MO]) May 5, 2016 3:04 PM
       how to respond? (by JR [ME]) May 5, 2016 3:58 PM
       how to respond? (by Ray-N-Pa [PA]) May 5, 2016 4:13 PM
       how to respond? (by Robert,Ontario,Can [ON]) May 5, 2016 4:18 PM
       how to respond? (by CJ [MO]) May 5, 2016 4:22 PM
       how to respond? (by CJ [MO]) May 5, 2016 4:25 PM
       how to respond? (by Steve [MA]) May 5, 2016 4:27 PM
       how to respond? (by Vee [OH]) May 5, 2016 6:10 PM
       how to respond? (by Vee [OH]) May 5, 2016 6:11 PM
       how to respond? (by CJ [MO]) May 5, 2016 6:32 PM
       how to respond? (by Robert J [CA]) May 5, 2016 9:26 PM
       how to respond? (by BRAD 20,000 [IN]) May 5, 2016 10:45 PM
       how to respond? (by tryan [MA]) May 6, 2016 4:41 AM
       how to respond? (by Blue [IL]) May 6, 2016 6:35 AM
       how to respond? (by CJ [MO]) May 6, 2016 7:27 AM
       how to respond? (by CJ [MO]) May 6, 2016 7:48 AM
       how to respond? (by TAZ [CT]) May 6, 2016 2:44 PM
       how to respond? (by Mick [CA]) May 6, 2016 4:44 PM
       how to respond? (by CJ [MO]) May 6, 2016 6:25 PM
       how to respond? (by BRAD 20,000 [IN]) May 6, 2016 8:32 PM
       how to respond? (by CJ [MO]) May 6, 2016 10:39 PM


how to respond? (by CJ [MO]) Posted on: May 5, 2016 9:53 AM
Message:

I received a letter from a lawyer to request all deposit returned to tenant. How should I respond to the letter?

A tenant moved out on 4/2/16. Prior to moving out, keep threatening us not to return key without a check for all deposit back and complain every thing about the property and management..

They owned about $350 late fee. They had a cat illegally, but deny even with all evidence like cat food, wast, cage.

Since they are so much problem, so I stick to our lease.

1 unpaid late fee.

2. April rent

3 illegal pet fee and pet rent.

4. No 30 day notice and not allow up to show.

5. Very dirty toilet and refrigerator.

It is twice as much deposit. I sent the ledger to tenant and he text back very mad. I asked what he think we should pay him, He wanted all.

I received letter from an attorney today.

--97.91.xxx.xxx




how to respond? (by John... [MI]) Posted on: May 5, 2016 10:04 AM
Message:

So, a big issue here is that you can't let a bunch of things build up, not charge them at the time, and then just try to collect them at the end. I mean, they have $350 in late fees? How many months worth is that?? Here, our judge only allows a $30/month maximum late fee -- so that would be almost a full year's worth of late fees! So, you can't just let them build up and then try to collect them all at the end.

Same with the cat. You can't say "Hey, I'm charging you for having a cat the entire time you were there" just at the end. If they had an unauthorized pet, you should have been charging them for that per your lease as soon as you knew it.

That being said, if they have reasonable costs and damage (April rent, dirt beyond normal wear and tear, pet damage, and so on), then, yes, of course you can deduct that.

It looks like you sent an accounting of how the S/D was used within the timeframe, right?

Did it use up ALL of the S/D? Give us the numbers so that we can see what was used and such -- that might help give better advice.

Finally, I don't know MO for S/D. Here, in Michigan, if the tenant properly gave notice that they were contesting the S/D amount, we actually have to sue THEM to keep it. It's weird, but true. So, hopefully someone for MO can say what happens when a tenant contests the amount. Hopefully, they have to sue you for it -- and you feel comfortable that all of the deductions were legal.

- John...

--207.241.xxx.xxx




how to respond? (by CJ [MO]) Posted on: May 5, 2016 10:14 AM
Message:

I asked for the late fee every time and they are like bomb to explode all the time.

We only found the cat when I am there to get the key, He complain the property had wild animal. then we found more cat stuff on the back deck.

My lease said rent not prorated on moving out month and we need 30 day notice and allow us to show.

The dancer moved out to a new boyfriend and her daughter's father is cosigner and her daughter's grandmother moved in after. None of them are normal people.

Dancer is noway to found and the cosigner is the one causing problem. --97.91.xxx.xxx




how to respond? (by phil [NY]) Posted on: May 5, 2016 10:18 AM
Message:

Side note: Does your lease contain a provision for legal fees? If the case the tenant lawyer may see an opportunity esp. if you just allowed the late fee's to rack up month after month under Laches or in case of the pet an Illegal pet fee as a penalty.

Remember your response is admissible evidence --73.197.xxx.xx




how to respond? (by CJ [MO]) Posted on: May 5, 2016 10:21 AM
Message:

" the prevailing party shall recover reasonable legal service fees involved not to exceed $500." --97.91.xxx.xxx




how to respond? (by razorback_tim [AR]) Posted on: May 5, 2016 10:22 AM
Message:

If I were to respond I would have my attorney write a letter back their attorney stating my position. If I didn't do that I would just ignore the letter and see what happens. If they sue then you have a decision to make as to whether to agree to pay or to go to court. --166.137.xxx.xx




how to respond? (by Vee [OH]) Posted on: May 5, 2016 10:32 AM
Message:

If your evidence will support the deductions, just hold this in the tenant file, many bums pay an atty 75bux to write a letter but wont give a 1500 retainer to take to court. --76.188.xxx.xxx




how to respond? (by Lori C [CO]) Posted on: May 5, 2016 10:33 AM
Message:

I agree with what others have said, including ignoring his letter and BLOCKING his phone #. He's just trying to bully you and you are falling for it. Caveat---that is IF you have followed the letter of the law in your state in documenting damages and returning the deposit accounting within the required time frame. Why in the world did you not evict this loser a year ago?

You really need to pay an attorney that specializes in LL/Tenant law to help you. You seem to have a lot of drama with your tenants because you gets sucked into their black hole of drama instead of dealing with ANY issues that come up IMMEDIATELY and posting a 3-day notice the second they violate a lease, and continuing to argue with them, continue taking their phone calls, etc., etc. Since English appears not to be your first language, an eviction attorney would be worth his weight in gold to you.

Just a suggestion, given with good intentions. --65.114.xxx.xxx




how to respond? (by RB [MI]) Posted on: May 5, 2016 11:05 AM
Message:

Way to many variables, here.

This could go several different directions.

Maybe 6 feet, aint so far down......

--24.180.xxx.x




how to respond? (by AllyM [NJ]) Posted on: May 5, 2016 11:10 AM
Message:

I really don't see anything on that list as damage only wear and tear. I would send all monies back. --73.33.xxx.xxx




how to respond? (by CJ [MO]) Posted on: May 5, 2016 11:12 AM
Message:

I did not evict then because they always paid rent, even it was late about ten days. Judge will let them stay if they pay rent.

Also they would make my life really miserable and talk to every tenant bad. A few other bad tenants will be very happy and follow him if we made him very mad. I was trying to ignore all his bully during the whole time.

He went to CL to ruin my reputation. He bad mouth to any prospect or neighbor whenever he had chance. He threatened to bring TV crew to ruin our life.

I do not understand why he is so bully. I image vent on me because he can not reason with his dancer lady.

--97.91.xxx.xxx




how to respond? (by CJ [MO]) Posted on: May 5, 2016 11:16 AM
Message:

AllyM, Why do I need to sent all the money back?

I did not mention a couple of other damage/miss door, window and nail hole, towel bar, smoke alarm. --97.91.xxx.xxx




how to respond? (by Pattyk [MO]) Posted on: May 5, 2016 12:02 PM
Message:

Do u have cat pictures? Damage pictures. Did u send accounting of how the deposit was used, do u have receipts for how the deposit was applied to bills to pay for damages? How much is the deposit.

Consider just returning it to the attorney ? Perhaps? Are you also the management company? Or is that a separate business not run by you ?

Next time don't collect a security deposit. But get double first month's rent. As this seems to create issues with your business. --66.87.xx.xxx




how to respond? (by Lori C [CO]) Posted on: May 5, 2016 1:09 PM
Message:

He was violating the lease by paying late--10 days late? That is not paying rent on time--that would get my tenant a 3-day notice 7 days earlier than the 10th, and I would have refused any rent he tried to pay late.

You are still all about the tenant drama. Who CARES what this loser tells other people about you? If your multitude of other bad tenants follow him, good riddance--get a better class of tenants to replace them--screen x3, be a ZERO TOLERANCE LL as many do here and beef-up your lease.

Many here have given you some really great and valuable information, yet you still continue to not listen and let the tenants run your business.

Renting to people in certain "careers" never ends well--another lesson to learn from.

RB-- funny:) --65.114.xxx.xxx




how to respond? (by CJ [MO]) Posted on: May 5, 2016 1:44 PM
Message:

Pattyk, what do you call the double first month rent? I tried to called it performance fee, but they still think it is security deposit.

I had pictures of cat stuff.

What do other landlord do for April rent? I have never be so irritated and never so strict either.

--97.91.xxx.xxx




how to respond? (by pattyk [MO]) Posted on: May 5, 2016 3:04 PM
Message:

Double first months rent is RENT.

Performance Fee is a FEE.

Your post calls this a deposit.

What did you collect that they want returned ? --66.87.xx.xxx




how to respond? (by JR [ME]) Posted on: May 5, 2016 3:58 PM
Message:

If all is just as you have presented, I'd ignore the letter. 90% chance this is the end of it. Ex-tennie doesn't want to run up legal bill trying to collect from you. Worst case scenario, he will sue, you will win.

--45.46.xxx.xxx




how to respond? (by Ray-N-Pa [PA]) Posted on: May 5, 2016 4:13 PM
Message:

Being a landlord is more about being a teacher than anything else. Every so often you will get a bad student, but since you are allowed to screen them before hand.....what do you suppose went on?

YOU getting fired up doesn't help anyone...it only reinforces the idea that he is trying schooling you. Keep your cool and think about what is going on and what is at stake.

Maybe it just might be cheaper to charge him $195 for cleaning and not following the lease (if that is what the lease says) and give him a few dollars shut up money. You might not think its worth it - that too is also OK. Only you have to decide if it is worth wild to get beat up on CL, possibly lose other tenants and have to hire an attorney to possibly go to court for you.

Should you be angry - yes. Should you ask yourself....was I following the best business practices of the trade? Only you can answer that. Will you win? Probably...but what good is winning $400 if it cost you $1,200?

--24.154.xx.xxx




how to respond? (by Robert,Ontario,Can [ON]) Posted on: May 5, 2016 4:18 PM
Message:

When ever a tenant moves out take out the deadbolt then take to a locksmith then have the deadbolt rekeyed. That costs a lot less then replacing the deadbolt lock. Take pictures. Once a tenant leaves the rental unit they are no longer a tenant where if the damage and cleaning exceeds the cleaning, damage deposit then take them to small claims court. Small court is a more level playing field then other courts. Pictures, invoices along time spent. If the tenant is in the wrong then more then likely they pay the small claims court fee. --74.220.xxx.xxx




how to respond? (by CJ [MO]) Posted on: May 5, 2016 4:22 PM
Message:

He started to threaten to sue us as soon as she moved in. He just get more mad now. He wants every penny of 2x625 back and he would be very powerful and think we already lose if we pay him back. I want to see what the judge will decide.

I changed from performance fee to security deposit and want to change back to performance fee again. Maybe half deposit and half performance fee. Hard to decide. --97.91.xxx.xxx




how to respond? (by CJ [MO]) Posted on: May 5, 2016 4:25 PM
Message:

Robert Can. I am not asking him to pay us, but they want all their deposit back and very bully and threaten to sue all the time. --97.91.xxx.xxx




how to respond? (by Steve [MA]) Posted on: May 5, 2016 4:27 PM
Message:

CJ, I have a hard time believing that all of your problems are a result of bad tenants. Judging by this & your other posts, I think you need to either learn how to screen & manage your rentals better or get out of the rental business.

Perhaps you should consider investing in a REIT instead of the way you are currently doing things. --108.7.xxx.xxx




how to respond? (by Vee [OH]) Posted on: May 5, 2016 6:10 PM
Message:

Based on what I am reading about the dancer, he is ticked cause he lost his dancer - dont get him thinking you want to dance with him, let him go find another partner. --76.188.xxx.xxx




how to respond? (by Vee [OH]) Posted on: May 5, 2016 6:11 PM
Message:

Based on what I am reading about the dancer, he is ticked cause he lost his dancer - dont get him thinking you want to dance with him, let him go find another partner. No response needed, forget about craigslist or the BBB, they are useless to this business. --76.188.xxx.xxx




how to respond? (by CJ [MO]) Posted on: May 5, 2016 6:32 PM
Message:

He keep saying the dancer is the type of person I deal with. Most of My tenants are good. I do not need to mention the good ones. The dancer and the daughter's father are the worst. A couple of denied prospects tried to bully me. Most are ok.

--97.91.xxx.xxx




how to respond? (by Robert J [CA]) Posted on: May 5, 2016 9:26 PM
Message:

Your issues are simple, management problems!

First of all, each time a tenant hasn't paid a late fee, you must send a written request for them to include a late fee when they submit their next rental payment.

Then when the next rent payment is shy the last late fee, you must send a second letter that you are deducting it from their security deposit.

Without both letters, you don't stand a chance deducting it from the tenants deposit at the end of a tenancy.

Then when a tenant is going to move and they give you written notice (don't accept verbal notice without a follow up letter), conduct a pre-move-out inspection.

Let your tenant know what you are going to deduct from their deposit and how much you are charging for repairs.

Example: Vacuum and Shampoo Carpets, $150.00. If you tenant thinks that $150 is too much to shampoo the carpets, let them rent a Rug-Doctor Shampoo machine from a store and do it themself....

Then after you tenant moves out, conduct a move-out inspection. Take pictures. Get written estimate of the repairs. Don't charge for all of the little stuff. Limit the scope of work.

Then after the tenant is gone and before too much time has past (3 weeks at most), provide you tenant their deposit refund with copies of your repair receipts or estimate -- if the total is over $100.

IF you were to have done all of the above, then your tenant wouldn't have been left out in the cold having no idea what's going on and they wouldn't have gotten an attorney to deal with you..

All issue could have been avoided.

When my tenant refused to give me keys until I got their deposit back. Since I had a move out notice from the tenant with a move out date, I just changed the locks and had a fee ADT alarm installed......

Good luck.... Robert --173.55.xxx.xx




how to respond? (by BRAD 20,000 [IN]) Posted on: May 5, 2016 10:45 PM
Message:

CJ,

The real issue: Did you mail a Deposit Settlement letter within your state's deadline? YES or NO.

.

If you did, just tell the lawyer you did and say no more.

If you did not, this is what can happen depending on your judge:

If the Deposit Settlement was not given to the resident properly and timely, the judge can order you to return the deposit, he can triple the amount if the lawyer asks, and because you lost you will have to also pay the filing fees and the resident's lawyer.

SO....

if you did not mail the Deposit Settlement properly your cheapest defense is to

1. try to negotiate some kind of payment

2. return it all. Cheaper than letting this go to court.

You MUST get to Convention (It's in YOUR state!) and LEARN to manage.

BRAD

--73.146.xxx.xxx




how to respond? (by tryan [MA]) Posted on: May 6, 2016 4:41 AM
Message:

Assuming you followed state law mailing the deposit ledger ... ignore the lawyer. Let him sue. It will most likely be dropped.

Clean re-rent ... move on. --73.249.xxx.xxx




how to respond? (by Blue [IL]) Posted on: May 6, 2016 6:35 AM
Message:

Cathy, there is a pattern here, it's with your tenants, but actually it's with YOU and the type of tenants YOU ALLOW into your rentals.

I suggest (again, as others here have) that you hire a property manager and stop dealing with and choosing tenants because you aren't good at it. Or quite frankly, SELL. Is it worth all this continual drama?

You've been given a lot of good advice over the last several months that you've been posting on this forum. I quit replying to your posts because the patterns remain. It's a different tenant, but the same underlying problems over and over and over.

There's an old saying. "The common denominator in your failed relationships is YOU."

--75.132.xxx.xx




how to respond? (by CJ [MO]) Posted on: May 6, 2016 7:27 AM
Message:

Yes, I mailed the final statement and followed the state law..

I am going to write and email to the attorney and tell her we follow the lease and state law. --97.91.xxx.xxx




how to respond? (by CJ [MO]) Posted on: May 6, 2016 7:48 AM
Message:

I appreciate any suggestion to solve the problem here.

Sorry, Hiring a manager is not the option for us now. It does not work for most other landlord here either.

90% tenants are still good. I do not regret to become landlord. --97.91.xxx.xxx




how to respond? (by TAZ [CT]) Posted on: May 6, 2016 2:44 PM
Message:

Well, folks, if a lawyer is writing a letter on behalf of someone, then there is probably a good chance that the lawyer thinks the landlord did something wrong and violated a law. So, I definitely would not ignore the letter. I don't know what the laws are in CA, but in CT if you screw up the security deposit you could be exposed to owing double the security deposit. I would suggest to Cathy that she pay some money to an attorney that knows housing laws and present the information to figure out whether she has violated anything. We don't know the story and suggesting that she ignore a letter from an attorney is not good advice. --32.211.xxx.x




how to respond? (by Mick [CA]) Posted on: May 6, 2016 4:44 PM
Message:

I would not ignore the lawyer letter. Respond to the letter with your argument and evidence. I hope you took move-out pictures. Cats can ruin carpet, so if the cat sprayed make sure you shine a black light over the floor to see if there are urine stains and take pictures.

Find out who the lawyer is by checking the State Bar. A tenant can go to any lawyer and NOT tell the entire truth. I've had tenants flee to legal aid lawyers telling all kinds of lies to not get evicted. I

If you feel you are justified in your position let the tenant take you to small claims court and a judge will sort it out. --76.238.xxx.xxx




how to respond? (by CJ [MO]) Posted on: May 6, 2016 6:25 PM
Message:

This tenant will tell the lawyer anything to get the lawyer anything to write a letter.

I am going to write the the attorney that 1. we followed the state law and lease agreement. 2. We mailed them the itemized charges. 3. Ask what part of the charges they disagree? 4. We will prove to her why we charge what we charge or make necessary adjustment. --97.91.xxx.xxx




how to respond? (by BRAD 20,000 [IN]) Posted on: May 6, 2016 8:32 PM
Message:

CJ,

Please. Hire a lawyer to respond. Please.

And get to Convemtion to learn how to avoid these problems.

BRAD --73.146.xxx.xxx




how to respond? (by CJ [MO]) Posted on: May 6, 2016 10:39 PM
Message:

Yes, I am thinking to hire a lawyer to respond too. I will go to convention to learn. --97.91.xxx.xxx





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