Let me think...
-7 years of consistent income
-they followed thru on a commitment from a year ago
-paid the increase with barking
-place is rented
-no advertising
-no phone calls
-no showings
-no applications to screen
-no turnover repairs/updates
-no vacancy between tenants
-still rented in a bad recession
No brainer. Keep them happy and keep them there. I'd offer to upgrade some paint or free carpet shampoo.
We figure 3 months rent in turnover costs plus hassle.
Keep doing what you're doing.
--69.243.xxx.xx